Dependable professional motivated to find new opportunities in the service and hospitality industry. Proven track record of working with international clients to ensure they are pleased with their requested service.
Hi, I’m
AZSTRID WHITE
Las Vegas,NV
Summary
Overview
18
years of professional experience
1
Certification
Work History
Bellagio Hotel And Casino
Housekeeping Room Attendant
06.2022 - Current
Job overview
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Air Atlanta Icelandic/ SAUDI ARABIAN AIRLINES
Flight Attendant
01.2009 - 09.2015
Job overview
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Used excellent customer service skills in addressing passengers' needs.
- Performed pre-flight cabin checks to maintain operational safety equipment.
Pt. Daya Mandiri Sakti
Business Logistic Advisor
01.2007 - 01.2009
Job overview
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
- Expanded business through effective network development, identifying new, and prospective clients.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
Lippoland Development
Client Relation Specialist
01.2005 - 01.2007
Job overview
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Logged call information and solutions provided into internal database.
Education
Air Atlanta Icelandic Cabin Crew Training
2009
University Overview
London School Public RelationsJakarta,ID
No Degree from Public Relations
07.2003
University Overview
Dua Mei High School
2002
University Overview
Skills
- Bahasa Indonesia
- Bahasa Melayu
Certification
NEVADA CARDS Food Handler Safety Training Techniques of AlcoholManagement
Additional Information
Additional Information
The gap year between 2015 until 2022 I was devoting my life for raising 2 of my beautiful children.
Timeline
Housekeeping Room Attendant
Bellagio Hotel And Casino
06.2022 - Current
Flight Attendant
Air Atlanta Icelandic/ SAUDI ARABIAN AIRLINES
01.2009 - 09.2015
Business Logistic Advisor
Pt. Daya Mandiri Sakti
01.2007 - 01.2009
Client Relation Specialist
Lippoland Development
01.2005 - 01.2007
Air Atlanta Icelandic Cabin Crew Training
London School Public Relations
No Degree from Public Relations
Dua Mei High School