Hi, I’m
Azucena Amador
Santa Barbara,United States
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
22
years of professional experience
Work History
Quality fabricare Servises INCSanta Barbara, CA
Manager
02.2001 - 09.2022
Job overview
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Recruited and hired qualified candidates to fill open positions.
- Trained employees on additional job positions to maintain coverage of roles.
Education
Dos Pueblos High SchoolSanta Barbara, CA
GED
06-1998
Skills
- Marketing
- Coaching and mentoring
- Strategic planning
- Clear communication
- Financial records oversight
- Competitor research
- Operations management
- Documentation and reporting
- Business administration
- Inventory management
- Shift scheduling
- Customer service
- Team leadership
Languages
Spanish
Native/ Bilingual
Timeline
Manager
Quality fabricare Servises INC
02.2001 - 09.2022
Dos Pueblos High School
GED
Similar Profiles
Sebastian GilettoSebastian Giletto
Driver Sales at Quality Fabricare Inc.Driver Sales at Quality Fabricare Inc.
NILAM PATELNILAM PATEL
Commercial Laundry Attendant at Princess Fabricare ServicesCommercial Laundry Attendant at Princess Fabricare Services
Dhananjaya WellappiliDhananjaya Wellappili
Laundry Attendant at Princes FabricareLaundry Attendant at Princes Fabricare