Azucena De La Cruz
HOUSTON,TX
Summary
Strategic Cargo Specialist with extensive experience leading and managing teams in high-stress environments. Efficient in planning and executing complex military operations. Skilled in developing and implementing policies and procedures with focus on safety.
Overview
2
2
years of professional experience
Work History
ARMY
88H Cargo Specialist
08.2022 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Executed tactical operations with accuracy and control.
- Handled administrative requirements, maintained records and submitted operational reports.
The Childrens Place
Manager Assistant
06.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
No Degree - Business Administration
University of Houston - Downtown
Houston, TX05.2025
Skills
- Women's Health
- Staff Management
- Crew Briefing
- Disseminate Public Information
Languages
Spanish
Native or Bilingual
Timeline
ARMY
88H Cargo Specialist
08.2022 - Current
The Childrens Place
Manager Assistant
06.2021 - Current
No Degree - Business Administration
University of Houston - Downtown
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