Summary
Overview
Work History
Education
Skills
Timeline
Generic

Azucena Gomez

Fort Worth,TX

Summary

Experienced laundry assistant with a solid understanding of laundry operations, machinery maintenance, and quality control. Strengths include time management, organization skills, and the ability to work independently or in teams. Previously involved in improving efficiency and productivity at previous workplaces by implementing effective sorting techniques and proper use of laundry equipment.

Overview

9
9
years of professional experience

Work History

Laundry and Housekeeping Attendant

Home 2 Suite Hotel
Montebello, CA
09.2018 - 03.2025
  • Checked bathrooms, restocked towels, rugs, and toiletries before guest check-in.
  • Sprayed steam and air over spots to flush out chemicals, dry material, or brighten colors.
  • Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
  • Folded clean laundry, and placed it into stacks in specified areas for distribution.
  • Loaded articles into washers and added specified amounts of detergents, or other cleaning agents.
  • Cleaned the laundry room and equipment regularly, according to safety standards.
  • Performed routine maintenance tasks on washers, dryers, and other related equipment.
  • Transported laundry in carts, and sorted dirty items by load type.
  • Inspected linen for tears or stains, and treated them accordingly.
  • Assisted with additional housekeeping tasks during staffing shortages.
  • Delivered additional requested items to rooms upon request, within reasonable timeframes.
  • Kept the work area neat, clean, and organized at all times.
  • Applied bleaching powders to spots and sprayed tough stains with stain removers to remove stains and dirt from articles.
  • Sorted and distributed clean linens, towels, and other items to designated areas.
  • Transported washed items in carts to dryers, loading them into the dryers, and setting the drying time and temperature.
  • Stocked shelves with freshly laundered items, in an orderly fashion.
  • Loaded carts with clean linen to transport to designated storage areas.
  • I unloaded and folded clean laundry from the dryers, and stored it in appropriate areas.
  • Removed lint from dryer screens after each load.
  • Operated washing machines, dryers, extractors, and other laundry equipment.
  • Inspected the laundry for damage or stains to repair or pre-treat.

Customer Service Associate Cashier

El Super Market
Los Angeles, CA
06.2016 - 08.2018
  • Informed customers about product pricing, and answered questions regarding products and services available in the store.
  • Operated cash registers to process payments for goods and services.
  • Processed credit card transactions accurately and efficiently.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • I answered customers' questions and provided information on store procedures or policies.
  • Assisted customers with locating merchandise within the store.
  • Verified that all coupons were valid prior to processing them into the system.
  • Maintained cleanliness of the checkout area by sweeping the floors, emptying the trash cans.
  • Talked pleasantly with customers while taking orders, and promoted a positive image for the business.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Offered suggestions for additional items that would complement the customer's order selections.
  • Prepared all food orders according to customer specifications.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Stored food in designated areas, following wrapping, dating, food safety, and rotation procedures.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash, and maintaining machinery.
  • Stock the shelves with fresh items daily.
  • Rotated products on shelves to ensure freshness.
  • Store perishable food items in the freezer or refrigerator to protect them from spoilage.
  • Warmly greet visitors to promote great customer service and a positive ordering experience.
  • Maintained the cleanliness of the deli area and equipment.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Inspected labels on deli products to verify the accuracy of pricing.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.

Education

Bell Senior High School
Bell, CA

Skills

  • Safety Monitoring
  • Supply inventory management
  • Guest Relations
  • Storage organization
  • Customer interaction
  • Customer service
  • Laundry equipment operation

Timeline

Laundry and Housekeeping Attendant

Home 2 Suite Hotel
09.2018 - 03.2025

Customer Service Associate Cashier

El Super Market
06.2016 - 08.2018

Bell Senior High School

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Azucena Gomez