Azucena meneses
wyandanch
Summary
Dedicated and empathetic healthcare professional with a strong foundation in direct patient care and clinical procedures, including CNA, EKG, and phlebotomy training. Over 4 years of experience supporting patients in residential, home, and rehabilitation settings. I am currently pursuing a healthcare-related undergraduate degree to expand clinical knowledge. Seeking to bring patient-focused care, strong communication, and multi-disciplinary collaboration skills to a hospital or clinic setting. Compassionate Residential Counselor known for productivity and efficient task completion. Possess specialized skills in crisis intervention, behavioral management, and therapeutic communication. Excel in empathy, active listening, and conflict resolution to support clients effectively through challenges.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Residential Counselor
SCO Family of services
01.2023 - Current
- - Assist patients with daily care, medication reminders, and behavioral support
- - Monitor and document patient progress; collaborate with clinical staff
- - Support mental health and addiction recovery plans in a team-based environment
- Assisted with crisis intervention services when needed.
- Supervised medication administration according to physician instructions.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Educated family members about the importance of following through with treatment plans.
- Responded promptly to any emergency situations that may arise within the residence.
- Collaborated with other departments to coordinate supply chain activities and optimize production schedules.
- Monitored supplier performance to ensure orders were fulfilled on time and accurately according to customer requirements.
Hairdresser & Barber
jenny's expressions
01.2012 - Current
- - Built strong interpersonal skills through personalized client care
- - Maintained sanitation and safety in compliance with health regulations
- Trained new staff members in proper procedures for cutting, styling and colouring hair.
- Applied a variety of chemical treatments such as perming, relaxing or straightening services.
- Developed relationships with regular clients by providing excellent customer service.
- Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
- Upsold additional services like styling products or accessories to increase revenue for the business.
- Performed various spa services including scalp massage, deep conditioning treatment and facial waxing.
Home Health Aide / Personal Care Aide
Aides at Home
Bayshore
01.2016 - 01.2021
- - Provided compassionate in-home care, including bathing, feeding, and mobility support
- - Measured and recorded vital signs; supported patient independence and dignity
- - Communicated changes in conditions to supervising nurses and family members
- Engaged patients in recreational activities such as reading books or playing games.
- Prepared meals and snacks according to prescribed diets.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Participated in developing individualized care plans based on medical orders and assessments.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Transported clients to doctor appointments and social events.
- Provided companionship and monitored health condition of clients.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
Education
Undergraduate Degree - Health Sciences
Suffolk Community College Grant Campus
Brentwood, New York05.2025
Skills
- Patient Care & Hygiene
- Phlebotomy & EKG Monitoring
- Vital Signs Monitoring
- Mental Health Support
- Communication & Empathy
- Bilingual: Spanish and English
- Medical documentation
- Crisis intervention
- Patient care
- Team collaboration
- HIPAA protocols
- Critical thinking
- Professionalism and ethics
- Trauma-informed counseling
- Safety management
- Patient education
- Substance abuse disorders
- Teamwork
- First Aid & CPR
- Residential treatment plans
- Time management
- Resident counseling
- Problem-solving abilities
- Adaptability and flexibility
- Microsoft office
- Excellent communication
- Dementia care
- Wound care
Certification
- Certified Nursing Assistant (CNA), 01/01/24
- Certified Patient Care Technician (CPCT), 01/01/25
- Home Health Aide (HHA), 01/01/16
- Personal Care Aide (PCA), 01/01/16
- CPR Certified, 01/01/23
Languages
Spanish
Professional
References
References available upon request.
Timeline
Residential Counselor
SCO Family of services
01.2023 - Current
Home Health Aide / Personal Care Aide
Aides at Home
01.2016 - 01.2021
Hairdresser & Barber
jenny's expressions
01.2012 - Current
Undergraduate Degree - Health Sciences
Suffolk Community College Grant Campus
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