Summary
Overview
Work History
Education
Skills
Technical Skills - Programs And Software
Relevant Experience
Timeline
Generic

Azucena Teran

Houston,TX

Summary

A committed and experienced individual who has consistently achieved organizational objectives via the implementation of systematic and well-structured approaches. Proficient in effectively operating in high-pressure environments and effectively adjusting to new situations and obstacles in order to optimize organizational objectives. Additionally, committed to attaining precise data and generating comprehensive reports that align with business requirements.

Overview

8
8
years of professional experience

Work History

Operations Coordinator II

HARRIS HEALTH SYSTEM – BEN TAUB HOSPITAL EMERGENCY CENTER
06.2021 - Current
  • Managed the planning and coordination of major projects, to ensure departmental goals are completed on time, and with optimum quality
  • Observed and analyzed processes to identify inefficiencies and areas where improvements could be made
  • Engaged in collaborative efforts with essential stakeholders within the company, including external parties, to cultivate enduring connections
  • Reviewed operations reports to understand numbers and trends.
  • Oversaw day-to-day operations of large teams across several sites.
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Evaluated and reported on operational efficiency, presenting financial information, and effectiveness of projects to leadership 3 times per year
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Implemented troubleshooting, root cause analysis and issue resolution.

Administrative Assistant

FRESENIUS MEDICAL CARE
01.2019 - 06.2021
  • Ensured organization documents adhered to proper protocols; checked documents for grammar, spelling, and compliance with organization format policies
  • Managed vendor payments by creating historical financial spreadsheets on vendors and analyzing trends from spreadsheets using SAP
  • Contributed to quality improvement initiatives, such as identifying areas for process enhancement and implementing corrective actions
  • Reported progress of 8 facilities for COVID-19 records to organization board members on a daily basis improving 98% of government and CDC expectations
  • Executed necessary tasks to perform engagement steps in accordance with the state audits, and compliance engagements
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and data.
  • Managed filing system, entered data and completed other clerical tasks.
  • Conducted statistical analysis of organization data to add recommendations that improved business projects, processes, and ensured compliance.
  • Executed record filing system to improve document organization and management.

Terminal Clerk II

ESTES EXPRESS LINES
03.2016 - 03.2019
  • Daily responsibilities included: processing billings, mailing confidential reports, and adhering to corporation deadlines
  • Processed 1,000+ billings by improving daily workflow by 80% on behalf of organization during tenure
  • Prepared data reports and inventory for dispatch systems before deadline submissions
  • Organized documents with proper coding related to diligence for acquisitions
  • Coordinated timely and accurate processing, issuing, and distribution of shipping documentation for outbound shipments
  • Ensured documents were processed in a timely manner while achieving high productivity with accurate results.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.

Education

Master of Science - Data Analytics

University of Houston – Downtown
Houston, TX
05.2025

BBA - Business Administration

University of Houston - Downtown
Houston, TX
08.2021

Skills

  • Conflict Mediation
  • Project Lifecycles
  • Process Implementation
  • Project Scheduling
  • Customer Relations
  • Customer Relationship Development
  • Management
  • Human Resources
  • Operations Management
  • Process Improvement
  • Data Formatting
  • Strong Work Ethic

Technical Skills - Programs And Software

  • R Studio
  • Tableau
  • SharePoint
  • Adobe Acrobat
  • AS400
  • SAP
  • EPIC
  • Google Suite
  • Oracle
  • Teams
  • PeopleSoft
  • Microsoft Office (Excel, Word, PowerPoint, Project)

Relevant Experience

  • HARRIS HEALTH SYSTEM – BEN TAUB HOSPITAL EMERGENCY CENTER, Houston, TX, Operations Coordinator II, Jun 2021, Present, Managed the planning and coordination of major projects, to ensure departmental goals are completed on time, and with optimum quality, Observed and analyzed processes to identify inefficiencies and areas where improvements could be made, Engaged in collaborative efforts with essential stakeholders within the company, including external parties, to cultivate enduring connections, Negotiated with long-term vendors to secure 15% or more discounts and formed relationships with new vendors, Evaluated and reported on operational efficiency, presenting financial information, and effectiveness of projects to leadership 3 times per year, Coordinated delivery schedules to reduce delivery delays by 23%
  • FRESENIUS MEDICAL CARE, Administrative Assistant, Jan 2019, Jun 2021, Ensured organization documents adhered to proper protocols; checked documents for grammar, spelling, and compliance with organization format policies, Managed vendor payments by creating historical financial spreadsheets on vendors and analyzing trends from spreadsheets using SAP, Contributed to quality improvement initiatives, such as identifying areas for process enhancement and implementing corrective actions., Reported progress of 8 facilities for COVID-19 records to organization board members on a daily basis improving 98% of government and CDC expectations, Executed necessary tasks to perform engagement steps in accordance with the state audits, and compliance engagements, Conducted statistical analysis of organization data to add recommendations that improved business projects, processes, and ensured compliance
  • ESTES EXPRESS LINES, Terminal Clerk II, Mar 2016, Mar 2019, Daily responsibilities included: processing billings, mailing confidential reports, and adhering to corporation deadlines, Processed 1,000+ billings by improving daily workflow by 80% on behalf of organization during tenure, Monitored 2 databases (AS400 and Outlook) to keep track of company’s freight shipments, manage check in processes, and revise information when needed, Prepared data reports and inventory for dispatch systems before deadline submissions, Organized documents with proper coding related to diligence for acquisitions, Coordinated timely and accurate processing, issuing, and distribution of shipping documentation for outbound shipments, Ensured documents were processed in a timely manner while achieving high productivity with accurate results

Timeline

Operations Coordinator II

HARRIS HEALTH SYSTEM – BEN TAUB HOSPITAL EMERGENCY CENTER
06.2021 - Current

Administrative Assistant

FRESENIUS MEDICAL CARE
01.2019 - 06.2021

Terminal Clerk II

ESTES EXPRESS LINES
03.2016 - 03.2019

Master of Science - Data Analytics

University of Houston – Downtown

BBA - Business Administration

University of Houston - Downtown
Azucena Teran