Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
8
8
years of professional experience
Work History
Lead Teacher
Childtime Learning Center
Sacramento, CA
02.2024 - Current
Developed and implemented strategies to improve student learning outcomes.
Created lesson plans and chose supporting materials to promote positive learning experiences.
Built and strengthened positive relationships with students, parents and teaching staff.
Arranged classrooms to facilitate optimal education for student groups.
Participated in workshops, trainings and conferences to improve educational skills.
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Customer Sales and Service Expert
Ashley Furniture Homestore
Sacramento, CA
08.2018 - Current
Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Assisted in training new employees on how to use the POS system effectively.
Took special orders in person and over telephone, generating additional revenue every month.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
Receptionist
Volume Press
West Sacramento, CA
01.2025 - 11.2025
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Maintained daily calendars, set appointments with clients and planned daily office events.
Coordinated pick-up and delivery of express mail services.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Crew Member
Chipotle
Sacramento, CA
11.2017 - 08.2025
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Maintained safe food handling practices to prevent germ spread.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Associate of Arts - Psychology
Sacramento City College
Sacramento, CA
05-2022
Associate of Arts - Early Childhood Care And Education
Sacramento City College
Sacramento, CA
05-2022
Associate of Arts - Interdisciplinary Studies Social And Behavioral
Sacramento City College
Sacramento, CA
05-2022
Associate of Arts - Social Sciences
Sacramento City College
Sacramento, CA
05-2022
High School Diploma -
Rivercity Highscool
West Sacramento, CA
06-2016
Skills
Interpersonal communication
Goal oriented
Task prioritization
Customer relationship management
Bilingual in English and Spanish
Classroom management
Languages
Spanish
Native/ Bilingual
Timeline
Receptionist
Volume Press
01.2025 - 11.2025
Lead Teacher
Childtime Learning Center
02.2024 - Current
Customer Sales and Service Expert
Ashley Furniture Homestore
08.2018 - Current
Crew Member
Chipotle
11.2017 - 08.2025
Associate of Arts - Psychology
Sacramento City College
Associate of Arts - Early Childhood Care And Education
Sacramento City College
Associate of Arts - Interdisciplinary Studies Social And Behavioral