AZURE ADAMS
AXTON
Summary
Customer Service professional with 5+ years of customer-facing experience in fast-paced food service environments. Skilled in cash handling, order optimization, labelling/scanning, and conflict resolution, delivering accurate transactions and timely order fulfillment. Focused on clear communication, quick problem solving, and maintaining service standards; seeks to apply practical operational skills to remote support roles and grow in customer experience management.
Overview
4
4
years of professional experience
Work History
Cashier/Food
Sheetz
10.2023 - Current
- Prepared high-volume kitchen orders maintaining accuracy during peak shifts and improving ticket throughput.
- Maintained kitchen inventory and restocked supplies to ensure continuous service and reduce downtime.
- Operated register and handled transactions while resolving customer issues to maintain service quality.
- Optimized food prep workflow to shorten order lead times and generate measurable improvements in customer satisfaction.
Cashier/Food Packer
KFC
08.2021 - Current
- Processed customer payments accurately and handled cash reconciliation after each shift to maintain financial accuracy.
- Prepared and packaged food orders quickly following safety and quality standards to reduce order errors.
- Provided friendly customer service and resolved order issues to improve customer satisfaction with measurable results.
- Maintained cleaning and sanitation protocols to ensure compliance with health regulations and prevent safety incidents.
Cashier/Food
Hardees
08.2021 - 12.2022
- Processed customer transactions accurately while maintaining a balanced cash drawer and reducing errors.
- Fulfilled dine-in and takeout orders promptly, improving order throughput and customer wait times.
- Maintained clean food preparation and service areas to meet safety standards and reduce rework.
- Resolved customer issues at point of sale to restore satisfaction and preserve repeat business.
- Provided exceptional customer service by attentively addressing inquiries, ensuring a welcoming atmosphere for all patrons.
Label Prep
Hanes Brand
06.2022 - 08.2022
- Scanned and labeled packages.
- Streamlined package scanning process, achieving quicker turnaround times and enhancing overall operational efficiency.
- Worked closely with team members to implement best practices in package handling, fostering a culture of quality and teamwork.
Education
Associate of Science -
Patrick & Henry Community College
01.2023
Skills
Labelling
Scanning
Customer Engagement
Cash Handling
Problem Solving
Food Safety
Order Optimization
Timeline
Cashier/Food
Sheetz
10.2023 - Current
Label Prep
Hanes Brand
06.2022 - 08.2022
Cashier/Food Packer
KFC
08.2021 - Current
Cashier/Food
Hardees
08.2021 - 12.2022
Associate of Science -
Patrick & Henry Community College