Azyra Pearson
Nashville,TN
Summary
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Software. Organized Patient Service Representative with Number years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.
Overview
2
2
years of professional experience
Work History
Patient Service Representative
Advanced Diagnostic Imaging
2023.08 - Current
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Managed patient registration process, confirming data accuracy and completeness.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Handled customer service inquiries in person, via telephone and through email.
- Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
Lead Specialist
Pinnacle Home Improvements
2023.05 - 2023.08
- Played a key role in strategic planning initiatives that helped drive organizational growth and expansion into new markets.
- Developed strong client relationships through consistent communication, understanding their needs, and delivering tailored solutions.
Daycare Teacher
Sunshine and Broccoli
2022.04 - 2022.11
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
Education
High school diploma -
The Academy At Old Cockrill
Nashville, TN09.2024
Skills
- Cash Handling
- Customer service (3 years)
- Customer support (2 years)
- Medical terminology knowledge
- Appointment Scheduling
- Patient confidentiality
- Patient Intake
- Scheduling appointments
- Eligibility Determination
- Office Administration
Personal Information
Willing To Relocate: Anywhere
Timeline
Patient Service Representative
Advanced Diagnostic Imaging
2023.08 - Current
Lead Specialist
Pinnacle Home Improvements
2023.05 - 2023.08
Daycare Teacher
Sunshine and Broccoli
2022.04 - 2022.11
High school diploma -
The Academy At Old Cockrill
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