Swimming, painting and travelling
AZZAH MIDANI
Cedar Grove,NJ
Summary
Known for successfully handling tasks in high-volume, stressful settings. Promoting terrific customer service and time management skills. Become the go-to person for answering any questions on the incoming phone as well as face face question with the Diplomat. Maintained Confidential data on the EGOV State Department Portal.
Processed Driver License, Tax exemptions, car registrations and passports. Provided administrative support to all the diplomatic employees in the Saudi Consulate of New York. Goal-oriented Office manager Human Resource Coordinator with 5 years of experience in customer service and related positions. Lead teams effectively to maximize productivity while retaining service quality. Dedicated and meticulous Office Manager with over 5 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and achieving. Managing tasks both grand and small including being the local point of contact for the office ordering office supplies. Ordering, stocking and maintaining office supplies for the office
Overview
1832
1832
years of professional experience
1
1
Language
Work History
Office Manager/Employee Benefits Consultant
Royal Consulate of Saudi Arabia
New York , NY
2011.12 - Current
- Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
- Provided assistance to plan participants by explaining benefits information to ensure educated selections.
- Administered information to guide employees on benefit matters regarding eligibility coverage and provisions.
- Facilitated open enrollment processes and coordinated paperwork to to assist employees with benefit options.
- Conducted benefits presentations for new hires, individuals and groups of employees.
- Oversaw team of 10 administrative staff providing exceptional support to team of Diplomat and local professionals. Managed over 50 customer calls per day. Created Excel sheet to maintain number of calls during week and reported it to Counsel General of Saudi Arabia.
- Achieved all specific team objectives and collection activity.
Executive Administrative Assistant Ambassador
The Permanent Mission To The Syria Arab Republic
New York , New York
201.02 - 2021.04
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives to boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Transcribed phone messages and relayed to appropriate personnel.
- Organized and updated schedules for executives.
- Prepared presentations, materials and documentation for use executives in meetings and engagements.
- Used software to coordinate meetings, appointments and tasks senior executives.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Scheduled appointments and handled calendars for senior leadership.
- Planned and implemented special events for Ambassador to Syria Arab Republic to United Nations. Managed 10% of the Ambassadors events.
Human Resources Sr. Specialist
ACS Xerox
Little Falsl , New Jersey
2008.02 - 2008.05
- Developed and presented progress reports on HR department.
- Implemented quality control initiatives to reduce downtime to 50% and increase revenue 50% percent.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
Education
Bachelor of Science - Business Administration
William Paterson University
Wayne, NJ 1992.05 - 1992.05
Skills
Proficient in Excel, Email, PC, Microsoft work, PeopleSoft
undefinedInterests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Office Manager/Employee Benefits Consultant
Royal Consulate of Saudi Arabia
2011.12 - Current
Human Resources Sr. Specialist
ACS Xerox
2008.02 - 2008.05
Bachelor of Science - Business Administration
William Paterson University
1992.05 - 1992.05
Executive Administrative Assistant Ambassador
The Permanent Mission To The Syria Arab Republic
201.02 - 2021.04
Swimming and travel. Speak second language Arabic
Enjoy swimming in the Ocean. It is my passion to swim.
I love to Travel and see the world. I speak Arabic and understand it well.
Swimming and travel. Speak second language Arabic
Enjoy swimming in the Ocean. It is my passion to swim.
I love to Travel and see the world. I speak Arabic and understand it well.
Swimming and travel. Speak second language Arabic
Enjoy swimming in the Ocean. It is my passion to swim.
I love to Travel and see the world. I speak Arabic and understand it well.
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