To obtain a management position in the restaurant or hospitality industry where my experience and skills can contribute to the growth and success of the organization.
Overview
25
25
years of professional experience
Work History
Food and Beverage General Manager
Gansvoort hotel
New York , NY
10.2021 - Current
Developed and maintained detailed financial reports for food and beverage operations.
Created and implemented strategies to increase customer satisfaction with food and beverage services.
Organized inventory of food, beverages, and supplies needed for daily operations.
Food & Beverage Manager
STK Downtown
New York , NY
10.2020 - 10.2021
Organized catering services for private functions hosted at the establishment.
Assisted in planning banquets and other large scale events as needed.
Reviewed guest feedback surveys to identify areas requiring improvement.
Owner/Manager
HAYATY HOOKAH LOUNGE
01.2010 - 10.2019
Managed all aspects of the business, including staffing, inventory management, and customer service
Developed marketing strategies and promotions to increase revenue and attract new customers
Maintained high standards of cleanliness, safety, and sanitation in accordance with health regulations
Oversaw the training and development of staff members to ensure optimal performance and customer satisfaction.
Negotiated contracts with vendors and suppliers.
Manager/Waiter
HORUS MIDDLE EASTERN RESTAURANT
01.2007 - 01.2010
Managed daily operations of the restaurant, including scheduling, inventory management, and staff training
Maintained high standards of customer service and satisfaction, resulting in repeat business and positive review
Trained and supervised staff to ensure optimal performance and teamwork.
Manager/Barista
CAFE MOCHA
New York , NY
01.2004 - 01.2007
Managed daily operations of the café, including scheduling, inventory management, and staff training
Prepared and served coffee and espresso beverages, smoothies, and other drinks
Provided excellent customer service, resulting in positive reviews and repeat business
Collaborated with the chef to develop new menu items and specials to attract and retain customers.
Waiter
CHANTARELLE RESTAURANT
01.2000 - 01.2004
Provided excellent customer service to patrons, resulting in positive reviews and
repeat business
Assisted with daily restaurant operations, including cleaning, food preparation,
and serving
Collaborated with the chef to ensure timely and accurate delivery of orders