Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Azzenett Hernandez

Mission

Summary

Dedicated professional passionate about delivering exceptional customer experiences and ensuring outstanding interactions. Known for reliability and a strong sense of responsibility, consistently prioritizing work commitments. Eager to embrace new challenges and adapt quickly to evolving environments, fostering continuous personal and professional growth. Seeking an opportunity within a dynamic company that values development and offers pathways for advancement.

Overview

12
12
years of professional experience

Work History

Home Health Caregiver

Oasis Home Healthcare
02.2024 - Current
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Provided personalized care and support to clients, enhancing daily living activities and overall well-being.
  • Developed and implemented individualized care plans based on clients' needs and preferences.
  • Monitored client progress, reporting changes in condition to healthcare professionals promptly.
  • Assisted patients with daily living activities, promoting independence and preserving dignity.

Cashier/Customer Service

Wingstop
07.2017 - 08.2018
  • Received payment by cash, check, credit cards, vouchers, or automatic debits. Issued receipts, refunds, credits, or change due to customers. Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Always having Good customer service as well, making sure my customers left happy.

Floor associate

Ross
08.2016 - 12.2017
  • Demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. Always keeping the customers happy was my number one priority.

Floor associate

Walmart Supercenter
03.2014 - 07.2016
  • As a floor associate I was responsible for greeting customers, solving inquiries, arranging displays, offering information about products, demonstrating features, and maintaining the store area clean and organized. As for customer service Good customer service means helping customers efficiently, in a friendly manner. It's essential to be able to handle issues for customers and do your best to ensure they are satisfied. In my experience, good customer service is always being positive and willing to assist your customers to the best of your ability.

Education

High School Diploma -

Mission High School
Mission, TX
07.2016

Skills

  • Microsoft office, Customer service, Computer skills, Cash Handling, Cash Register, retail, Word, Typing, Crew Member, Food Service
  • Goal-oriented mindset
  • Call center experience
  • Healthcare industry
  • Strong interpersonal skills
  • Teamwork
  • Customer service
  • Problem-solving
  • Multitasking
  • Calm and professional under pressure
  • Excellent communication
  • Customer service excellence
  • Team collaboration
  • Calm under pressure

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Home Health Caregiver

Oasis Home Healthcare
02.2024 - Current

Cashier/Customer Service

Wingstop
07.2017 - 08.2018

Floor associate

Ross
08.2016 - 12.2017

Floor associate

Walmart Supercenter
03.2014 - 07.2016

High School Diploma -

Mission High School

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