Azzi Alamin
Summary
Professional with solid experience in claims management, ready to drive effective solutions and results. Strong analytical skills, & adept at problem-solving. Known for fostering team collaboration and adapting to changing needs while ensuring reliability and consistent performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Claims Manager
State Farm
01.2023 - Current
- Managed a team of 15+ adjusters, providing coaching and performance feedback for improved productivity.
- Conducted thorough investigations of complex claims, gathering evidence to support decision-making processes.
- Implemented fraud detection measures, minimizing financial losses due to fraudulent activities.
- Developed training materials to ensure consistent handling of claims across the department.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Established performance goals for 15+ employees and provided feedback on methods for reaching those milestones.
File Reviewer
Legion Claims
01.2021 - 01.2023
- Reviewed & reconciled estimates
- Working directly with firms & carriers to ensure accuracy
- Review claims and recommend corrections where necessary
- Issue payment requests for Carriers & Claimants
- Verified financial compliance pertaining to project scope
- Ensuring all claims & payment requests pass final audit
Lead Claim Specialist
The Best Claims Solutions
01.2018 - 01.2021
- Conducted exploratory call
- Setting reasonable expectations, and established deadlines
- Arranges contractors’ estimates and set reserves
- Collaborate with internal partners to address contractual indemnifications
- Noted all file discrepancies to include in Request for Information
- Identified/formulated/submitted Scope of Work for Initial Obligation
- Communicates claim action with claimant and client
Claim Specialist
Crawford & Company
01.2015 - 01.2018
- Validated applicant submitted documents, eligibility, and damage details
- Processed claims, change orders, cost reasonable analysis to request reimbursement
- Closed over 1000 claims efficiently while maintaining compliance
- Initiating settlement contact and setting expectations
Virtual Property Insurance Adjuster
Allstate
01.2013 - 01.2015
- Prepared over 1000 financial estimates
- Prepared comprehensive reports to negotiate purchase price and repair of properties
- Investigated and assessed damage to property
- Negotiated settlement agreements to resolve disputes
Skills
- Claims investigation and research
- Performance monitoring
- Decision-making skills
- Workload prioritization
- Time management abilities
- Fraud Detection
- Financial Analysis
- Determine coverage
Certification
National Insurance Crime Training
Louisiana Citizens
TWIA
NFIP
Adjuster License in 15+ states
Personal Information
Title: Program Manager / Mid Level
Timeline
Claims Manager
State Farm
01.2023 - Current
File Reviewer
Legion Claims
01.2021 - 01.2023
Lead Claim Specialist
The Best Claims Solutions
01.2018 - 01.2021
Claim Specialist
Crawford & Company
01.2015 - 01.2018
Virtual Property Insurance Adjuster
Allstate
01.2013 - 01.2015