Azzi Alamin
Frisco,TX
Summary
Results-driven Complex Claims Specialist with State Farm, adept at claims investigation and settlement negotiation. Proven track record in enhancing compliance management and fostering strong client relationships. Demonstrated critical thinking and decision-making skills, successfully closing over 400 claims while optimizing financial outcomes and ensuring accuracy in documentation.
Overview
8
8
years of professional experience
Work History
Complex Claims Specialist
State Farm
Dallas, Texas
07.2023 - Current
- Investigate complex claims, gather evidence for informed decisions, ensure accurate liability assessment.
- Review and negotiate damages to determine fair settlements, maintain comprehensive claim documentation.
- Utilize analytical skills to evaluate coverage and facts, resolve claims efficiently and equitably.
- Support clients by providing clear communication and prompt claim resolution, fostering trust and satisfaction.
File Reviewer
Legion Claims
08.2021 - 07.2023
- Reviewed & reconciled estimates
Worked directly with firms & carriers to ensure accuracy - Reviewed and reconciled claims documents for accuracy and compliance, contributing to improved processing efficiency.
- Ensured that all claims and payment requests met final audit requirements.
- Collaborated with firms and carriers to clarify claims, fostering strong relationships.
- Reviewed & reconciled estimatesWorked directly with firms & carriers to ensure accuracy
CGL Claim Specialist
Claims Solutions
10.2018 - 07.2021
- Communicated findings on high exposure claims, supporting informed decisions.
- Negotiated settlements, achieving equitable resolutions for all parties.
- Investigated claims to determine liability, ensuring accurate settlements.
- Adjusted reserves for claims, supporting effective financial management.
- Ensured compliance with guidelines, upholding professional standards.
Skills
- Claims Investigation
- Decision Making
- Time Management
- Claims Processing
- Litigation
- Liability
- Settlement negotiation
- Compliance management
- Commercial
- Coverage assessments
- Critical thinking
- Communication
Additional Information
Adjuster Licensed in 15+ states, GA, SC, FL, NC, TX, NM, VT, CT, DE, MI, NY, OK, NH, KY, LA,
Timeline
Complex Claims Specialist
State Farm
07.2023 - Current
File Reviewer
Legion Claims
08.2021 - 07.2023
CGL Claim Specialist
Claims Solutions
10.2018 - 07.2021