To be a proactive team member; effectively accomplishing all the company's long-term and short-term goals.
Overview
32
32
years of professional experience
Work History
ADMINISTRATIVE ASST. (REMOTE)
RORE INVESTING
12.2023 - Current
Administrative duties: Respond to emails and phone calls, incoming mail (ensure it goes to correct person) and outgoing mail (ensure all important letters and forms are mailed out in a timely manner), utilize office equipment (example: phone or printer), update office contact lists and update system when client or vendor changes addresses, etc
Assist Administrative Director in project management by setting up new vendor accounts (entering new information in QB and notifying appropriate parties), investigating the best way to advertise and marketing options for current hotels, filling out forms, etc
Assist Accounting Manager and Staff with basic bookkeeping (QBO): Enter payroll entries (fees, insurance, retirement, taxes, & wages), upload invoices from Stampli and attach copy of paid invoices, match entries, notify accounting department of any discrepancies (entries/invoice amounts), etc
Communication: Constant verbal and written emails to build bridges between colleagues, managers, and investors
Filing: Maintain, update, remove duplicates, and archive important documents into Dropbox & QuickBooks
Forms: Assist with filling out audit reports (credit card applications, payroll, taxes, workers comp audit from insurance companies, etc.)
Monday.com: Create new requests, update boards, archive items that have been successfully executed
Research and track down accounting discrepancies
W9 & COIs: Call or email vendor(s) and contractors to retrieve forms, update QBO, and notify accounting staff.
BOOKKEEPER/PAYROLL SPECIALIST
CONFIDENTIAL
07.2022 - 12.2023
Accounts Payable & Accounts Receivables (multiple accounts): Create new invoices (email or mail), deposit checks by scanning them into the online bank accounts, call clients regarding past due notices, retrieve W9s from new vendors, certificate of liability insurance (if applicable), retrieve receipts for credit cards transactions from management, and data entry
Billable Time - Spent on Specific Accounts: Ensure all time spent on the clients' files is entered onto bill.com
Data Entry: Accurate information is being entered, downloaded, or uploaded into the correct account & files
Ensure compliance with accounting principles, regulations, and laws
Filing: Maintain, update, remove duplicates, and archive important documents into Dropbox & QuickBooks
Financial Records: Maintain accurate and up-to-date client information
Financial Reports: Prepare, analyze, and correct all discrepancies before giving it to clients (audit balance sheet, income and expense, etc.)
HR/HRIS: All new employee(s) information is entered into the system, update any changes when PAF is received, audit current employee information monthly or quarterly, train new employees on how to fill out timecard, etc
Payroll Processing: Ensure all payroll information is efficiently uploaded, downloaded, or typed accurately into the utilized payroll site; federal, state, workers' compensation fees, retirement (401k, Roth, etc.) and all quarterly taxes are filed in a timely manner (example EFTPS);, audit and investigate any discrepancies (hours worked, wages, payroll deductions, garnishments, etc.); create and run reports as needed, respond to payroll discrepancies, process employment verifications; reconcile balance sheets (benefits, bonuses, commission, garnishments, taxes, tips, etc.), new hires (HRIS - enter new employees into the system, update any changes to deductions (benefits, taxes, etc.), W2s & 1099s (print and mail out at the end-of-the-year), track PTO accruals and balances, update spreadsheets, online payroll insurance payments, and terminations (calculate accrued PTO, apply loan payments owed, garnishments, reimbursements, etc.).
CAREGIVER (HOSPICE PARENT WITH CANCER)
HOME
02.2021 - 05.2022
Doctor's appointments: Schedule, drive, and assist mother during chemo and radiation treatments
Caregiver duties: Feed, clean, bathe, provide medication on time, etc.
PAYROLL SPECIALIST
ESQUIVEL GRADING & PAVING
10.2019 - 01.2021
Data Entry: Accurate information is being entered into the system, downloaded, or uploaded into the correct account & files
Decisions: Recognizes problems and responds appropriately by systematically gathering all variables of information, sorts through complex issues, addresses root cause, and communicates all decisions to all management and staff
Forms: Assist with filling out audit reports (credit card applications, payroll, taxes, workers comp audit from insurance companies, employee verification, etc.)
HR/HRIS: All new employee(s) information is entered into the system, update any changes when PAF is received; and audit current employee information monthly or quarterly; train new employees on how to fill out timecard; etc
Payroll Processing (Hourly & Salaried): Collect and verify employee time records, hours worked, PTO and sick balances, holiday pay (if applicable), overtime, bonuses, commissions, garnishments, reimbursements, deductions (taxes, benefits, etc.), update spreadsheets, verify and audit payroll general ledger and reports
Payroll Taxes (Employees & Employer): Verify and audit withholdings (Federal, State, Local income tax laws, Social Security, & Medicare)
Payroll Benefits Deductions: Verify and audit medical, dental, vision, 401k, health savings account, flexible spending accounts, union or non-union, etc.
CAREGIVER (ELDERLY PARENT WITH CANCER)
HOME
04.2018 - 09.2019
Doctor's appointments: Schedule, drive, and assist mother during chemo and radiation treatments
Caregiver duties: Feed, clean, bathe, provide medication on time, etc.
ADMINISTRATIVE ASST. / PAYROLL
ECC
01.2017 - 03.2018
Administrative duties: Respond to emails and phone calls, correspondence letters, distribution lists, incoming mail (make sure it goes to correct person) and outgoing mail (ensure all important letters and forms are mailed out in a timely manner), sign in all delivered packages, login and logout daily visitors, utilize office equipment (example: phone or printer), call vendors to service office equipment when needed, create and/or update office lists of staff, clients, vendors, coordinates meetings, maintain and organize conference rooms, inventory (replenish and stock items), travel arrangements and update expense reports, and ad hoc projects, etc
Assist Accounting Manager and Staff with accounts receivables (Costpoint): Retrieve checks and deposit by using bank scanner
Filing: Maintain, update, remove duplicates, and archive important documents I to Dropbox & QuickBooks
HR/HRIS: All new employee(s) information is entered into the system, update any changes when PAF is received, and audit current employee information monthly or quarterly, update address or phone number changes, train new employees on how to fill out timecard, etc
Payroll Processing: Ensure all payroll information is efficiently uploaded, downloaded, or typed accurately into the utilized payroll site; federal, state, workers' compensation fees, retirement (401k, Roth, etc.) and all quarterly taxes are filed in a timely manner (example EFTPS); audit and investigate any discrepancies (hours worked, wages, payroll deductions, garnishments, etc.); create and run reports as needed, respond to payroll discrepancies, process employment verifications; reconcile balance sheets (benefits, bonuses, commission, garnishments, taxes, tips, etc.), new hires (HRIS - enter new employees into the system, update any changes to deductions (benefits, taxes, etc.)), W2s & 1099s (print and mail out at the end-of-the-year), track PTO accruals and balances, update spreadsheets, and terminations (calculate accrued PTO, apply loan payments owed, garnishments, reimbursements, etc.).
CAREGIVER (ELDERLY PARENT WITH CANCER)
HOME
01.2017 - 12.2017
Doctor's appointments: Schedule, drive, and assist mother during chemo and radiation treatments
Caregiver duties: Feed, clean, bathe, provide medication on time, etc.
ADMINISTRATIVE ASST. (TEMP)
OFFICETEAM
06.2012 - 01.2015
Administrative duties: Answer main line phone, respond to basic incoming emails and phone calls, correspondence letters, distribution lists, incoming mail (make sure it goes to correct person) and outgoing mail (ensure all important letters and forms are mailed out in a timely manner), sign in all delivered packages, login and logout daily visitors, utilize office equipment (example: phone or printer), organize files, inventory (replenish and stock items when running low), etc
Accounts Payable & Accounts Receivables: Create new invoices, verifying and allocating accurate coding, deposit checks by scanning them into the online bank accounts or going to the bank, call clients regarding past due notices, collect payments over-the-phone, business license renewals, file quarterly taxes and make payments
Bookkeeping: Add entries into QuickBooks, create invoices, post deposits and payments, print reports, receipts, reconcile bank statements, etc
Customer Service: Handle complaints and provide appropriate solutions and alternatives within reasonable time restraints in a professional manner
Filing: Maintain, update, remove duplicates, and archive important documents into Dropbox & QuickBooks
Human Resources: Check all new employees documents (W2, I9, signature, copy of driver's license, ss card, etc.), assist with updating database (address or phone number changes)
Meetings: Calendar, set up and tidy conference room, supplies, order food for executives and attendees, etc
Reports & Excel Spreadsheets: Audit, identify, investigate all information that may have discrepancies
Spreadsheets: Create, update, modify information, review all variables or errors, etc.
BARISTA / SUPERVISOR
STARBUCKS
09.2009 - 12.2014
Acts with integrity, honesty, and knowledge that promote culture, values, and company mission
Anticipates customer and store needs by constantly evaluating environment and customers for cues
Barista: Made specialty coffee for all customers
Cash Management: Follows all cash management and cash register policies, train new employees or supervisors
Communicates: All important information to manager about daily tasks, goals, inventory, etc
Deliver Legendary Customer Service: Customer comes first attitude and make a positive connection
Positive Attitude: Support and help lighten the current environment during busy, peak times
Quality beverages: Ensure all recipes are followed, follow health, safety, and sanitation guidelines at-all-times
Recognizes and reinforces individual and team accomplishments by using existing organizational tools
Sales: Advertise and market current pastries, holiday, and new products to all customers
Supervisor: Luke McCubbins
HOMEMAKER / MANAGER
HOME
09.2000 - 08.2009
Budget: Household finances and creating spreadsheets in Excel and utilizing QuickBooks software
Chef: Make breakfast, (3) kids' lunches, and dinner
Goals & Objectives: Teach important fundamentals (biological, sociological, and financial necessities) needed for my children to survive in an uncertain, imperfect world
Nurse: Empathize, endure, nurture, and resolve all minor non-emergency circumstances (flu, cold, etc.)
Taxi: Drive to and pick up kids from school, band practice, sports activities, etc.
ADMINISTRATION ASSISTANT
KAISER
06.1992 - 09.2000
Administration Clerk (Temporary assignment): Basic office support (answer phones, copying, filing, fill out forms, type correspondence letters and forms, ad hoc projects, etc.)
Material Management / Procurement Clerk: Enter purchase orders into database, change orders, audit and investigate discrepancies, inventory management (over 1000 medical and office supplies) by replenishing items in storeroom by calling various vendors, out-of-stock items (call multiple vendors for same product with price comparison), monitor fast- and slow-moving products, backorders, etc.; communicate to management and all storekeepers regarding all product updates and backorders, deliver important items to doctors and managers, and train new employees
Pharmacy Clerk: Enter accurate information to order patient prescriptions (new or refills) while being empathetic, compassionate, and sensitive towards a patient's health and circumstances; cashier (accurately process and retrieve forms of payment), answer inquiries from patients regarding their prescription or over-the-counter items, file documents, update patient's profiles (change of address or contact phone number), and stock and replenish over-the-counter medicine.