Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Brandon Drake

Trenton,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Communications Maintainer

CSX Transportaion
Livonia, MI
04.2012 - Current
  • Worked within applicable standards, policies and regulatory guidelines to promote safe work enviroments.
  • Prepared variety of different written communications, reports and documents to engineers and superiors.
  • Implemented backup power systems to various sites to strengthen reliability and redundancy during power outages.
  • Independently analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution daily.
  • Delivered services to customer/department locations within specific timeframes.
  • Worked closely with network administrators and server engineers to deliver quality phone, data, security, and radio services.
  • Researched and recommended network and data communications hardware and software to engineers to upgrade technology performance.
  • Managed communications upgrades and installs to all CSX yards in southwest Michigan.
  • Planned/organized software upgrades to various network devices throughout southwest Michigan.

Communications Technician

Netarx
Auburn Hills, MI
03.2009 - 04.2012
  • Directed site surveys to ascertain best positioning of equipment for strongest signal reception.
  • Installed and maintained systems and analyzed users' needs.
  • Repaired surface damage utilizing wide range of systems and methodologies.
  • Oversaw business telecommunication networks, telephones and office equipment.
  • Employed hoists, drills, precision measuring instruments and electronic testing devices.
  • Installed, aligned and balanced new equipment.
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
  • Read blueprints and schematics to correctly place equipment.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.

Education

MBA - IT Management

Western Governors University
Salt Lake City, UT
11.2022

Certificate of Completion - Telecommunications/Installer Technician

I.B.E.W/J.A.T.C Electrical Training Center
Warren, MI
06.2009

Bachelor of Science - Sociology

Central Michigan University
Mount Pleasant, MI
05.2003

Skills

  • Leadership Support
  • Providing Solutions
  • Verbal And Written Communication
  • Relationship-Building Skills
  • Managerial Skills

Timeline

Communications Maintainer

CSX Transportaion
04.2012 - Current

Communications Technician

Netarx
03.2009 - 04.2012

MBA - IT Management

Western Governors University

Certificate of Completion - Telecommunications/Installer Technician

I.B.E.W/J.A.T.C Electrical Training Center

Bachelor of Science - Sociology

Central Michigan University

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Brandon Drake