Betzaira Estrada
Bella Vista,AR
Summary
Proficient Security Coordinator with experience in managing security protocols and ensuring regulatory compliance. Specializes in enhancing security measures and fostering safe environments through strategic planning and effective team management.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Security Operations Coordinator
JB Hunt Transport
Lowell, AR
12.2025 - Current
- Coordinated security operations across multiple JB Hunt facilities, resulting in strengthened safety measures.
- Monitored surveillance systems for early detection of potential security breaches.
- Monitored building access control systems, video surveillance equipment, and alarm systems to detect any suspicious activities.
- Responded to security alarms, fire alarms and emergency situations, assisted in evacuation of facilities and served as liaison with local police and fire departments.
- Collaborated with law enforcement to effectively address security concerns.
- Participated in investigations regarding alleged violations of company safety and security policies.
- Documented security incidents and maintained visitor log entries, ensuring accurate record-keeping for compliance and analysis.
- Compiled comprehensive reports on security issues for senior management, facilitating informed decision-making.
Public Safety Officer II
Mercy Hospital Northwest Arkansas
Rogers, AR
05.2025 - 12.2025
- Responded to emergency calls from citizens and business owners seeking assistance.
- Secured crime scenes, collected evidence, and interviewed witnesses to support investigations.
- Supervised crowds at events to ensure safety and prevent injuries or property damage.
- Participated in training sessions to remain informed about best practices in public safety.
- Assisted in developing emergency response plans addressing community threats and vulnerabilities.
- Patrolled assigned areas to monitor homes, businesses, and public roads for disturbances.
Public Safety Officer
Washington Regional Medical Center
Fayetteville, AR
12.2019 - 05.2025
- Monitored surveillance feeds and patrolled premises to ensure safety and security.
- Patrolled key areas to identify and resolve security concerns proactively.
- Screened individuals to prevent entry of prohibited items into restricted zones.
- Oversaw daily monitoring of buildings, grounds, and work sites for security integrity.
- Monitored CCTV cameras and alarm systems to detect security breaches promptly.
- Documented incidents of property damage, theft, or unauthorized presence for investigative follow-up.
- Reported suspicious activities to law enforcement for further investigation.
- Communicated effectively with security team and supervisors using two-way radios and mobile devices.
Psychiatric Technician Il
Northwest Medical Center
Springdale, AR
08.2023 - 04.2025
- Charted patient data daily to maintain accurate health records.
- Coordinated with medical teams to develop and implement tailored treatment plans.
- Conducted initial assessments, gathering essential information for diagnosis and care.
- Monitored vital signs and administered medications, ensuring accuracy in patient care.
- Facilitated group therapy sessions to enhance patient support and recovery.
- Reduced aggressive behavior incidents through effective de-escalation techniques.
- Maintained patient confidentiality in compliance with HIPAA regulations.
- Taught self-care and coping strategies to promote patient independence.
Deputy Officer
Washington County Juvenile Detention Center
Fayetteville, AR
06.2019 - 12.2019
- Executed intake procedures for new inmates and processed release documentation to ensure compliance with facility standards.
- Conducted inspections of work sites and crew vehicles for contraband and safety compliance, enhancing overall security.
- Supervised inmate activities during visits, meals, recreation, phone calls, and showers.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Enforced prison rules and regulations, ensuring safety and order for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Maintained accurate records, including forms, reports, logs, and activity journals.
Education
High School Diploma -
Springdale High School
Springdale, ARSkills
- Surveillance system management
- Surveillance operations
- Incident reporting
- Microsoft Office proficiency
- Attention to detail and dependability
- Time management and self-motivation
- Conflict resolution
- Team collaboration
- Active listening
- Communication skills
Certification
First Aid/CPR Certified
Languages
Spanish, Full Professional
Timeline
Security Operations Coordinator
JB Hunt Transport
12.2025 - Current
Public Safety Officer II
Mercy Hospital Northwest Arkansas
05.2025 - 12.2025
Psychiatric Technician Il
Northwest Medical Center
08.2023 - 04.2025
Public Safety Officer
Washington Regional Medical Center
12.2019 - 05.2025
Deputy Officer
Washington County Juvenile Detention Center
06.2019 - 12.2019
High School Diploma -
Springdale High School