Devoted Finance Assistant adept at effectively completing complex tasks. Smart and talented with proficiency in Concur, Buy2pay, Salesforce and supportive attitude. Proven history of efficiency, accuracy and detail-oriented work.
Overview
20
years of professional experience
Work History
Harvard Graduate School of Education
Finance Assistant
2024.04 - Current (5 months)
Job overview
Provide administrative and financial support to the Professional/Executive Programs
Process transactions related to accounts payable, travel expense processing and
reimbursements, accounts receivable, or payroll
Timely and accurate data entry and or processing pf prospects and participants
Identify and research or escalate issues to upper management
Interact with other members of financial operations or customer service teams, suppliers,
or faculty and staff as appropriate.
Harvard Graduate School of Education, Citi
Financial Associate
2023.04 - 2023.08 (4 months)
Job overview
Significantly reduced credit card fees and penalties through proactive management of, Management and outreach to card users
Reviewed and approved all Reimbursement and Corporate Card Concur expense reports
according to University and IRS policies
Reviewed and approved all Travel Reimbursements via B2P for staff and faculty and B2P
for non-employee reimbursements
Monitored school travel for compliance and risk, stayed current with University travel
initiatives and policies
Managed accounting record keeping systems for all GSE payables transactions and
procedures for tracking and reporting, including guidance, oversight and remediation
Mass General Brigham
Credit Resolution Specialist
2019.09 - 2023.04 (3 years & 7 months)
Job overview
Utilized Epic systems to significantly and effectively resolve credit balances
Determined the cause for the credit, making appropriate debit transaction adjustments and
refunding the appropriate party
Including but not limited to navigating payer websites to ensure
accuracy of coordination of benefits, contacting patients, insurance companies and/or working
with the central registration team to update insurance policies
Reviewed self-pay refunds to ensure that there are no outstanding debit balances or bad debt
across all MGPO Departments as well as the facilities
Responsible for contacting third party payers to resolve any overpayment issues and when
appropriate request that a retraction be performed or issue a refund directly to the third-party
payer.
Steward Healthcare System
Revenue Cycle Associate
2018.08 - 2019.09 (1 year & 1 month)
Job overview
Daily posting of assigned insurance and self-pay payments in Meditech 6.06 and 6.1
Responsible for adjusting patients’ accounts
Responsible for analyzing payment denials for possible re-submission of unpaid claims to
payers
Ensured a strong working knowledge of the companies Compliance Plan, Security and HIPAA.
Boston Medical Center
Data Analyst
2017.12 - 2018.08 (8 months)
Job overview
Generated daily operational reports for the hospital’s departments
Extracted data from GE Centricity (billing system) using SQL queries, views and stored
procedures
Used Excel and Access to manipulate data and deliver reports to the medical practices
and the physician revenue cycle management team
Produced ad hoc report requests and modified SQL views and stored procedures
Produced on-demand data sets to researchers and data analyses to relevant parties
Nizhoni Health System
Billing Associate
2017.02 - 2017.11 (9 months)
Job overview
Worked diligently to eliminate backlogs of unresolved medical claims and non-posted
payments
Documented resolution of claims to support claim payments
Determined insurance coverage
Maintained ongoing file management and review for all assigned cases
Posting patient and Medicare and other insurance payments
Adjusting patient accounts and edited claims for resubmission
Center for Social Policy, UMass
Research Assistant, Data Analyst
2013.09 - 2016.09 (3 years)
Job overview
For the evaluation of Family Self-Sufficiency (FSS) Program: conducted and
transcribed interview data; Created, translated, and integrated GIS data layers, and digitized
new data to produce reports, maps, and supporting documentation for the FSS program
evaluation
Data analyst for the evaluation of Just-A-Start’s Cambridge biomedical career program
Data analyst for the study of the “cliff effect” in Massachusetts
Judge Rotenberg Educational Center
Weekend Supervisor
2010.06 - 2012.08 (2 years & 2 months)
Job overview
Assisted mental health professionals in providing treatment to students with autism, mental
retardation, emotional disturbance, substance abuse and multiple disabilities
Assured safe transport of students to and from school
Prudential Financial Services
Financial Services Associate
2009.01 - 2011.07 (2 years & 6 months)
Job overview
Conducted full needs assessment with current and potential clients
Recommended appropriate insurance, investment products and services to meet individual/
family needs based on resources, objectives, risk tolerance, time horizon and proper asset
allocations
Proactively contacted potential customers through telephone and community activities to
solicit new business
Boch Automotive
Sales and Leasing Consultant
2006.01 - 2009.01 (3 years)
Job overview
Worked with sales and finance teams to create growth and profit for the company
Made outbound follow up calls to answer customer questions and schedule appointments
for them to visit the dealership
Walgreens Pharmacy
Assistant Store Manager
2005.01 - 2006.01 (1 year)
Job overview
Efficiently and diligently ran the store in the absence of the store manager
Focused on sales strategies; oversaw receiving and stocking room operations
Trained, coached and motivated associates to achieve company goals
Prepared daily cash report, and got the store ready for next day operations
Education
Boston University (Metropolitan College), Boston, MA
MS from Financial Economics: Corporate Finance and Investment Management
2009
University of Massachusetts, Boston, MA
B.A from Economics, Development Economics
2004
Skills
High level of computer literacy with full command of Windows 11, MS Office 365
Stata 14, Epic Hyperspace 2015, Meditech 6.1, SAP Concur, Buy2pay (B2P), Salesforce
Excellent analytical, organizational and management skills.
Accounts Payable
Accounts Receivable
Invoice Processing
Payment posting
Problem-solving abilities
Time Management
Reliability
Languages
Haitian Creole, French, English)
Languages
French
Professional Working
Timeline
Finance Assistant
Harvard Graduate School of Education
2024.04 - Current (5 months)
Financial Associate
Harvard Graduate School of Education, Citi
2023.04 - 2023.08 (4 months)
Credit Resolution Specialist
Mass General Brigham
2019.09 - 2023.04 (3 years & 7 months)
Revenue Cycle Associate
Steward Healthcare System
2018.08 - 2019.09 (1 year & 1 month)
Data Analyst
Boston Medical Center
2017.12 - 2018.08 (8 months)
Billing Associate
Nizhoni Health System
2017.02 - 2017.11 (9 months)
Research Assistant, Data Analyst
Center for Social Policy, UMass
2013.09 - 2016.09 (3 years)
Weekend Supervisor
Judge Rotenberg Educational Center
2010.06 - 2012.08 (2 years & 2 months)
Financial Services Associate
Prudential Financial Services
2009.01 - 2011.07 (2 years & 6 months)
Sales and Leasing Consultant
Boch Automotive
2006.01 - 2009.01 (3 years)
Assistant Store Manager
Walgreens Pharmacy
2005.01 - 2006.01 (1 year)
Boston University (Metropolitan College)
MS from Financial Economics: Corporate Finance and Investment Management
University of Massachusetts
B.A from Economics, Development Economics
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