Kenneth Peoples
Liberty Township,OH
Summary
Driven and adaptable professional with a strong background in customer service and workplace safety, honed through experiences at Shake Shack and Kings Island. Excelled in building customer relationships and resolving complaints, ensuring a safe and efficient work environment. Demonstrated expertise in sales and collaboration, contributing significantly to team success and continuous development. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Hardworking and passionate job seeker with strong organizational skills.
Overview
3
3
years of professional experience
Work History
Team Member
Shake Shack
11.2023 - Current
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Team Member
Skyline Chili
04.2023 - 09.2023
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Games and Sales Associate
Kings Island
04.2021 - 08.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Arts - Media And Communications
Miami University of Ohio
Oxford, OH05.2028
High School Diploma -
Lakota East High School
Liberty Township, OH05.2024
Skills
- Workplace Safety
- Cleaning
- Equipment Operation
- Complaint resolution
- Customer Service
- Cash Handling
- Heavy Lifting
- Collaboration and Teamwork
- Flexible Schedule
- Complex Problem-Solving
- Continuous Development
- Area and Facility Cleaning
- Decision-making capabilities
- Sales expertise
Timeline
Team Member
Shake Shack
11.2023 - Current
Team Member
Skyline Chili
04.2023 - 09.2023
Games and Sales Associate
Kings Island
04.2021 - 08.2023
Bachelor of Arts - Media And Communications
Miami University of Ohio
High School Diploma -
Lakota East High School
Similar Profiles
Roshni SalemanRoshni Saleman
Supervisor/ Admin at Shake ShackSupervisor/ Admin at Shake Shack
Nazrul AsyrafNazrul Asyraf
Team Member at Shake Shack MalaysiaTeam Member at Shake Shack Malaysia
Joshua PerezJoshua Perez
Cook at Shake ShackCook at Shake Shack
Christopher BlacksherChristopher Blacksher
Manager at Shake ShackManager at Shake Shack
Jessica LarsonJessica Larson
Cashier at Sharonville Car Wash & Detail CenterCashier at Sharonville Car Wash & Detail Center