Francisco Murcia

• Delegated tasks to staff members to maximize production under tight deadlines.
• Organized banquet storage and surrounding areas to facilitate access to products and materials.
• Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
• Performed cost-benefit analysis for corporate and social events.
• Oversaw timeliness and quality of food delivery at high-volume events.
• Managed budgeting and invoicing for both large and small-scale events.
• Liaised with catering department about event changes and implemented requested adjustments.
• Directed and managed banquet functions for 5,000-person event.
• Delegated and performed tasks to clean and break-down materials after events and prepare for upcoming facility use.
• Assessed staff assignment sheets and assisted in fair task delegation.

• Led and executed events across the whole area of Baltimore in some of the best hotels in the area. Experienced working with some of the best catering companies in some of the most beautiful sites/venues in the Baltimore area. Journey through this company helped build relationships with people that are still in todays daily life, furthermore it helped me interact with people from diverse cultural backgrounds. It helped me grow in the field of F&B, Banquets, Catering. It was truly an adventurous evolution in this career.
• Hotels such as Baltimore Hilton, Embassy Suites by Hilton, Marriott Waterfront, BWI Marriott, Hyatt, Belvedere Hotel and others.
• Catering companies such as Zeffert & Gold, Putting on the Ritz catering among others.
• Acted as positive role model to set tone for events and enhanced leadership credibility with coworkers.
• Effectively communicated with diverse group of venues, venues supervisors using dynamic listening and open-ended questioning skills.

• Indexed and scan patient's medical records into their individual charts. Served as Spanish translator when needed for documents in Spanish, or patients that only spoke Spanish. Was in top 5 indexers in department, always was go to person to finish work. It helped develop sense for little details and grow skills in entering data, processed medical records requests from outside providers according to facility, state and federal law.
• Maintained patient records in compliance with security regulations.
• Uploaded physician progress notes, history and physicals into electronic medical records.
• Trained 7 direct reports on department procedures and policies to maximize department productivity.
• Reviewed charts and flagged incomplete or inaccurate information.
• Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
• Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
• Processed medical records requests from outside providers according to facility, state and federal law.

• Conducted material testing on gold items to determine items' gold content and veracity.
• Negotiated with customers to arrive at mutually agreeable price.
• Shipped and received products
• Maintained awareness of current per-ounce prices of gold and precious metals.
• Scheduling
• Enter monthly data
• Payroll
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Maintained detailed transaction records to assist with day-to-day inventory management and provide insights on customer value and trends.
• Determined asking prices on resale gold items by calculating approximate value of gold.
• Maintained awareness of current per-ounce prices of gold and precious metals.
• Developed marketing strategies to attract business to store by advertising on social media platforms and placing ads in local newspapers.
• Weighed gold items to obtain total pricing offered for sale from customer.
• Evaluated gold items such as gold coins, scrap gold, gold bars and bullion.

I stopped and may go back to pursue a career in film next year, 2019

• Continuing education in the arts

• Completed professional development in Crypto currencies
• Continuing education in blockchain
• Completed professional development in NFTs