Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohamed Zokari

Brooklyn,United States

Summary

I’ve been working at my father’s retail store for quite some time now and also volunteered at a pharmacy over the weekends. It has taught me many vital things such as responsibility, time management, how to balance workload and school, communication skills, and how to work with others.

Overview

4
4
years of professional experience

Work History

Volunteer

Alafiya Pharmacy
Brooklyn , NY
08.2021 - Current
  • Assist patients with their needs
  • Answer patient questions about in store items
  • Clean shelves of the pharmacy
  • Organize items to make it more appealing to patients.

Retail

Matuia Zokari
01.2019 - Current
  • Gift Store
  • Grade 9, 10, 11, 12 25 Hrs/Week
  • Track orders of products
  • Assist customers with their needs
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.

Volunteer

Volunteer Work
Brooklyn
02.2018 - 02.2018
  • NY
  • Sunset Park Elderly Center
  • Me and other students volunteered for a service-learning trip at my high school to a Senior Center
  • I learned how it is to do community service, talk with the seniors, and do various other activities.
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Greeted visitors and answered questions about program, requirements and opportunities.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Provided immediate responses to questions from volunteers.

Education

New York City College of Technology
300 Jay Street, Brooklyn, NY 11201

High School Diploma -

Sunset Park High School
153 35th St, Brooklyn, NY 11232
06.2020

Charles O Dewey
340 40th St, Brooklyn, NY 11232
06.2015

P.S.1 Elementary
309 47th St Brooklyn, NY 11220
06.2012

Skills

  • Communication with customers with their needs
  • Organization
  • Managing time and responsibility
  • Balancing workload and education
  • Computer Skills
  • Material Handling
  • Filing
  • POS Transactions

Timeline

Volunteer

Alafiya Pharmacy
08.2021 - Current

Retail

Matuia Zokari
01.2019 - Current

Volunteer

Volunteer Work
02.2018 - 02.2018

New York City College of Technology

High School Diploma -

Sunset Park High School

Charles O Dewey

P.S.1 Elementary

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