Andre Blocker Jr.
W
Manning,SC
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certificate
Work History
Kitchen Manager
LakeVue Landing
Manning, SC
07.2021 - 11.2022
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Helped general management develop prices based on inventory costs and portion sizes.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Cashier
95 Enterprises Llc (moore Food Store
Manning, SC
03.2021 - 07.2021
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card and check transactions to complete customer purchases.
Certified Grill Master
Red Lobster Restaurant
Lynchburg, VA
09.2020 - 02.2021
- Monitored line efficiency and implemented improvements for increased productivity.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Oversaw care and maintenance of kitchen equipment.
- Distributed food to team members with efficiency in high-volume environment.
- Cleaned and maintained kitchen equipment regularly.
- Provided support to crew members through all facets of food preparation and delivery.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Grilled meats and seafood to customer specifications.
- Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
- Led shifts while preparing food items and executing requests based on required specifications.
- Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
- Adapted meals based on FOH tickets while maintaining accuracy and speed of preparation.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Set up work stations and prepped [Type] food for dishes to increase productivity during busy mealtimes.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Maintained central standardized recipe and ingredient repository with nutritional and cost information.
- Adjusted meal portions based on costs, availability and planned recipes to optimize restaurant revenue.
- Inspected completed dishes for best-in-class plating, aroma and food quality.
- Verified proper portion sizes and consistently attained high food quality standards.
- Coordinated kitchen stations with managers to cut down on customer wait times.
- Prepared operational reports and analyses and made appropriate recommendations to address progress and negative trends.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
Education
GED -
Fray Education Center
Rustburg, VA 09.2005 - 06.2006
Associate of Arts - Liberal Arts And General Studies
Virginia University of Lynchburg
Lynchburg, VA 02.2011 - 10.2012
Associate of Science - Business Administration And Management
National College
Lynchburg, VA 10.2012 - 02.2013
Skills
Recipes and menu planning
Kitchen staff coordination
Kitchen equipment operation and maintenance
Order accuracy
Performance improvement
Workflow planning
Order delivery practices
Safe food handling
Budgeting
Staff Management
Scheduling
Food preparation and safety
First aid knowledge
Cost controls
High-volume dining
Food plating and presentation
Operations management
Motivational style
Verbal and written communication
Certification
Servsafe Food Protection Manager
Timeline
Servsafe Food Protection Manager
12-2021
Kitchen Manager
LakeVue Landing
07.2021 - 11.2022
Cashier
95 Enterprises Llc (moore Food Store
03.2021 - 07.2021
Certified Grill Master
Red Lobster Restaurant
09.2020 - 02.2021
Associate of Science - Business Administration And Management
National College
10.2012 - 02.2013
Associate of Arts - Liberal Arts And General Studies
Virginia University of Lynchburg
02.2011 - 10.2012
GED -
Fray Education Center
09.2005 - 06.2006