Noah Robbins
Cedar City,UT
Summary
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining polished and efficient guest experience. Reliable and results-driven, with knack for seamless coordination and attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banquet Server
Courtyard by Marriott
10.2024 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set banquet tables and food lines to meet event specifications.
- Provided friendly, courteous service to create memorable moments for guests, working with a team of servers.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
Player Services Representative
SouthShore Country Club
10.2023 - 08.2024
- Greet members and guests warmly, fostering a welcoming atmosphere
- Assist golfers with inquiries and equipment handling, ensuring exceptional customer service
- Prepare and detail golf carts daily, maintaining high standards
- Clean clubs post-play, ensuring satisfaction and equipment care
- Elevate member experience through proactive problem-solving.
Pool Attendant/Lifeguard
The Westin Lake Las Vegas Resort
08.2021 - 10.2023
- Greeted guests and checked them into cabana rentals, ensuring a seamless arrival experience
- Assisted resort guests with requests, maintaining high standards of customer service
- Answered and managed recreation department phone calls, making cabana reservations and providing accurate information
- Ensured safety of guests by supervising pool deck and enforcing safety procedures and protocols
Education
HOTEL, RESORT, AND HOSPITALITY MANAGEMENT -
Southern Utah University
Cedar City, UT05.2026
ASSOCIATE'S OF ARTS -
College of Southern Nevada
Henderson, NV05.2024
Skills
- Customer service focus
- Cash handling
- Resort experience
- Event setup and takedown
- Hospitality
- Organization
- Communication
- Self-Motivation
References
- Todd Sorenson, Player Services Supervisor, SouthShore Country Club, (503) 319-1420
- Tristan Poppy, Senior Lead, Westin Lake Las Vegas, (702) 695-2964
Certification
- CPR/AED Certification (Red Cross)
- First Aid Certification (Red Cross)
- ServSafe Food Protection Manager (National Restaurant Association)
Timeline
Banquet Server
Courtyard by Marriott
10.2024 - Current
Player Services Representative
SouthShore Country Club
10.2023 - 08.2024
Pool Attendant/Lifeguard
The Westin Lake Las Vegas Resort
08.2021 - 10.2023
ASSOCIATE'S OF ARTS -
College of Southern Nevada
HOTEL, RESORT, AND HOSPITALITY MANAGEMENT -
Southern Utah University
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