Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Richard Fitts

Harrisburg ,Illinois

Summary

A hard-working and dedicated individual with a can do attidutde.  I have five years of Emergency Medical Service experience and eventually became a shift supervisor as an emergency medical technician.  Working as an emergency medical technician has allowed me to make split second decisions under the most intiense and stressful situations.  Prior to devtoing my life to public service, I was a manager food service, ensuring customer satisfaction and overseeing employee performance and growth.  Together, my time as a manager in food service and also my experience and leadership in the Emercency Medical Services allows me to make well informed decsions quikcly and effectively, while maintaining professionalism under the most diffcult circumstances. 


Overview

12
12
years of professional experience

Work History

Emergency Medical Technician-Basic Tram Lead

Deaconess EMS Illinois
02.2020 - 01.2024

Responding to emergency medical calls within a timely fashion whiling upholding standar operating procedure and protocols. 

asssiting with new employee training and orientation process

assisting the Paramedic whiling maintaining proper procedures and protocols outlined by the EMS region. 

finding coverage for the schedule as needed

 



  • Led and supervised a team of emergency medical technicians-basic in all daily tram operations, ensuring adherence to protocols and high-quality patient care.
  • Coordinated and facilitated training of new team members on tram systems, equipment usage, and emergency response procedures, resulting in increased team efficiency and reduced response times.
  • Demonstrated strong leadership skills by effectively delegating tasks, resolving conflicts, and promoting a positive team environment.
  • Collaborated with other tram leads and management to assess and improve emergency response protocols, implementing changes that increased overall effectiveness and safety.
  • Maintained accurate records and documentation of patient care, tram operations, and equipment maintenance, ensuring compliance with regulatory requirements and facilitating efficient information sharing.
  • Emergency Medical Technician

    Medic One Medical Response
    09.2018 - 02.2020

    Maintaining company policy and standard operating procedures when responding to medical calls and properly assisting the paramedic as needed

  • Provided immediate medical care to patients in emergency situations, including administering medications, performing CPR, and assessing vital signs.
  • Successfully delivered pre-hospital care and safely transported patients to medical facilities while effectively communicating with hospital staff.
  • Demonstrated strong problem-solving skills by quickly assessing the situation and making critical decisions under pressure.
  • Maintained accurate and detailed patient records, ensuring compliance with all legal and healthcare regulations.
  • Ponderosa Steak House

    Manager
    02.2012 - 09.2018
  • Provided exceptional customer service by greeting and seating guests promptly, ensuring a welcoming dining experience
  • Managed a high-volume section, efficiently taking and delivering food and beverage orders in a timely manner
  • Demonstrated extensive knowledge of the menu, effectively answering any questions guests had and providing recommendations
  • Maintained cleanliness of assigned station, including tables, chairs, and dining utensils, ensuring a sanitary environment
  • Collaborated with team members to ensure smooth operation of the restaurant, assisting in various tasks as needed
  • Education

    Emergency Medical Technician - Emergency Medicine

    John A Logan
    Carterville
    05-2018

    Skills

    • Effective Communication
    • Leadership
    • People skills
    • Adaptability
    • Comprehension skills
    • Intelligence
    • Prioritization Skills
    • Physically Strong

    Interests

    Hiking

    Biking

    Exercising

    Running

    fishing 

    hunting

    camping

    reading

    traveling

    eating


    Timeline

    Emergency Medical Technician-Basic Tram Lead

    Deaconess EMS Illinois
    02.2020 - 01.2024

    Emergency Medical Technician

    Medic One Medical Response
    09.2018 - 02.2020

    Ponderosa Steak House

    Manager
    02.2012 - 09.2018

    Emergency Medical Technician - Emergency Medicine

    John A Logan
    Richard Fitts