Shardae Gallock
Hemet,CA
Summary
Hard working individual with both creative and professional experience. Excellent in organizational, communication, and customer service skills. Seeking to obtain a position with a growth-oriented company that will allow me to gain and utilize my professional skills and offer me the opportunity for career advancements. To secure a challenging position that will utilize my abilities and skills developed through job experience and education.
Overview
16
16
years of professional experience
Work History
Student Services/Special Education Clerk
Banning Unified School District
Banning, CA
10.2014 - Current
- Assist and direct the public with any questions/concerns daily
- Schedule appointments, meetings, and activities as needed
- Transmit confidential/sensitive information daily
- Maintain accurate records for County, State, and Federal programs daily
- Process correspondences pertaining to Special Education/Student Services records daily
- Create and submit Special Education Interim Placements for all incoming Special Education students daily
- Process Special Education referrals daily
- Data entry for Special Education Transportation into route manager-Decision Incite
- Verify student's enrollment history in CalPads daily
- Respond to request submitted from Educational Passport system as needed
- Review and submit parent Travel Expense Claims to Fiscal Services
- Create PAFs for Home Hospital Teachers
- Review and submit Time and Attendance forms including mileage reimbursement to Fiscal Services
- Enter Home Hospital attendance into Student Information System
- Respond to emails, voicemails, or in-person questions that Special Education Teachers may have daily
- Process Non-Public School and Residential placement paperwork as needed
- Assist in data correction, preparation, and reports for SEIS daily
- Answering and directing 50 plus telephone calls daily
- Communicates with community agencies
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.
- Developed and maintained courteous and effective working relationships.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
Sales Associate
Walgreens
San Jacinto, CA
09.2009 - 09.2016
- Cash handling
- Store resets
- Stocking
- Maintaining a clean work environment
- Answered 20 plus calls a day
- Placed 50 plus store orders a day
- Process merchandise returns
- Closeout registers daily
- Assist the photo department
- Print, place, and remove store Ad
- Tags weekly
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Exceeded goals through effective task prioritization and a great work ethic.
- Served customers and followed outlined steps of service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.
Assistant Manager
Footlocker
Hemet, CA
02.2006 - 02.2007
- Open and close the store daily
- Create and assign work schedules weekly
- Cash Handling/Bank Deposits/Armed guard cash pickups daily
- Distributing duties daily
- Inventory
- Daily reports
- Process and return all factory defect merchandise daily
- Daily conference calls
- Monthly manager meetings
- Answer 50 plus calls daily
- Submit and receive faxes
- Place orders for store merchandise
- Store resets monthly
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Served customers and followed outlined steps of service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
GED -
Hemet Adult School
831 E Devenshire Ave Hemet, CA 9254306.2010
Skills
- SEIS (Special Education Information System)-Data Entry
- Aeries-Intermediate Knowledge
- Cal Pads (California Longitudinal Pupil Achievement Data System)-Entry Level
- Microsoft Word-Entry Level
- Microsoft Excel-Entry level
- Customer Service
- 58 WPM
- Educational Passport System-Entry Level
- Multitasking abilities
- Collaboration
- Self-motivated professional
- Responsible
Timeline
Student Services/Special Education Clerk
Banning Unified School District
10.2014 - Current
Sales Associate
Walgreens
09.2009 - 09.2016
Assistant Manager
Footlocker
02.2006 - 02.2007
GED -
Hemet Adult School
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