Gregory Mason
Chicago,IL
Summary
Dynamic Mailroom Manager at The Millennium Group with a proven track record in enhancing service quality and reducing errors through meticulous organization. Skilled in package handling and fostering cross-functional teamwork, I successfully improved internal communication and compliance, driving operational excellence and staff productivity.
Overview
9
9
years of professional experience
Work History
Mailroom Manager
The Millennium Group
09.2019 - 01.2025
- Enhanced service quality by promptly addressing any concerns or complaints raised by internal clients regarding mail distribution.
- Reduced errors in mail handling through meticulous attention to detail and thorough organization.
- Facilitated open communication among team members within the department by holding regular meetings focused on collaborative problem-solving strategies.
- Ensured compliance with relevant industry regulations by staying updated on changes affecting mailing services or postage rates.
Assistant Facility Administrator
Mondelez International
02.2016 - 03.2019
- Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
- Improved staff productivity by developing effective training programs and providing ongoing support.
- Coordinated maintenance schedules to minimize downtime and maintain optimal facility performance.
- Managed scheduling for events held at the facility, ensuring efficient use of space while minimizing conflicts or disruptions to operations.
Education
Physical Education
DePaul University
Chicago, IL06-1978
Skills
- Package handling
- Data entry proficiency
- Mail sorting
- Cross-functional teamwork
Timeline
Mailroom Manager
The Millennium Group
09.2019 - 01.2025
Assistant Facility Administrator
Mondelez International
02.2016 - 03.2019
Physical Education
DePaul University
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