Budtender
New Roots MT
Bozeman, United States
01.2022 - Current
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Weighed, prepared and packaged different types of products.
- Read industry publications to maintain knowledge on current and future bud trends.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Informed customers of current store promotions to encourage additional sales purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Prioritized helping customers over completing other routine tasks in store.
