Jenna Priestley
Cleveland,OH
Summary
Dedicated and hardworking care professional, experienced over 4 years in the health care field, committed to supporting patients and families in feeling secure and comfortable in clinical and home settings. Responsible, positive team player, always willing and excited to assume additional responsibility to ease the family burden and progress in my career within the company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
DaVita Dialysis Corporation
02.2021 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Educated patients and families on proper care and treatment to facilitate successful home care.
Patient Care Assistant
O'Neill Healthcare
03.2020 - 10.2020
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Maintained clean and safe environment to promote patient safety and comfort.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction..
Crew Member
Taco Bell
03.2019 - 03.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Shift Leader
McDonalds
03.2017 - 01.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
Crew Member
McDonalds
03.2016 - 03.2017
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
No Degree - Nursing
Bryant And Stratton College
Parma. OH 03.2026
GED -
Cuyahoga Community College
Cleveland, OH03.2019
Skills
- Mobility Assistance
- Healthy Meal Preparation
- Emergency Response
- Vital Signs Monitoring
- Patient Education
- Feeding Assistance
- Specimen Collection
- Data Collection
- Infection Control Standards
- Medical Equipment Operation
Certification
- CCHT - Certified Clinical Hemodialysis Technician
Timeline
Patient Care Technician
DaVita Dialysis Corporation
02.2021 - Current
Patient Care Assistant
O'Neill Healthcare
03.2020 - 10.2020
Crew Member
Taco Bell
03.2019 - 03.2020
Shift Leader
McDonalds
03.2017 - 01.2019
Crew Member
McDonalds
03.2016 - 03.2017
No Degree - Nursing
Bryant And Stratton College
GED -
Cuyahoga Community College