Hi, I’m
Alyssa Pack
Student
Abilene,TX
Summary
Customer service management professional experienced with inbound and outbound customer service.. Team player with exceptional listening and critical thinking skills.
Personable personality that helps avoid call escalations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Reliable organizational experience.
Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.
Overview
6
years of professional experience
Work History
British Swim SchoolLodi, CA
Lifeguard and Instructor
Job overview
- Supervised and monitored students' use of tools and equipment.
- Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.
- Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
- Met training needs with well-organized, factual programs based on contemporary requirements.
Perfectly Divine Hudson , FL
Event Organizer
10.2021 - 11.2023
Job overview
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties and gatherings.
- Consulted with customers to determine objectives and requirements for events.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Evaluated and selected service providers and vendors according to customer requirements.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
Scuba WestHudson, FL
Private Swim Instructor
03.2019 - 10.2021
Job overview
- Taught students pool and water safety guidelines.
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Used teaching aids such as kickboards, diving rings and fins correctly to teach students.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
Riviera FitnessSan Francisco, CA
Front Desk Clerk
07.2017 - 09.2019
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Education
South UniversitySavannah, GA
BBA from Psychology
01.2025
Skills
- Curriculum Development
- Performance evaluation
- Progress tracking
- Problem-Solving
- Active Listening
- Differentiated instruction
- Creative Problem Solving
- Dependable and Punctual
- Passion for Health and Fitness
- Relationship and Community Building
- Small and Large Group Instruction
- Individualized Training Programs
- Reliable and Responsible
- Performance Assessments
- Private swim lessons
- Competitive swim instruction
- Stroke techniques
Timeline
Event Organizer
Perfectly Divine
10.2021 - 11.2023
Private Swim Instructor
Scuba West
03.2019 - 10.2021
Front Desk Clerk
Riviera Fitness
07.2017 - 09.2019
South University
BBA from Psychology
Lifeguard and Instructor
British Swim School
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