Cheryl Pacelli
Orland Park,Illinois
Summary
Conscientious Healthcare professional offering over twenty years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Associated Urological Specialists
05.2022 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared lab specimens, including urine collection, cytology samples and more for diagnostic evaluation.
- Outstanding ability to multi task and meet a variety of patient needs.
- Assisting Urologist with diagnosis, treatment and preparing for in-office procedures.
- Perform basic laboratory tests such as urinalysis
- Educate patients on urological conditions and treatments
-
Medical Assistant
INTEGRATIVE HEALTH GROUP, FIRAS
01.2021 - 05.2022
- Room patients, record vital signs, including pulse rate, blood pressure, temperature, weight, and height
- Enter home medications in patient's chart
- Administer injections and/ or EKG and record all information in patient's chart
- Provide support and assistance to the physicians as requested
- Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement
- Monitors patient flow and adjust assignments as necessary to maintain optimum efficiency and patient satisfaction
- Responsible for phone triage and communicating efficiently and timely to insure patient advocacy and satisfaction
- Phone in patient prescriptions and document accordingly as per doctor's orders
- Process referrals and obtain all necessary information for approval and authorization
- Completes all necessary documentation in the patient's medical record in accordance with practice's charting policy
- Liaise with insurance providers on behalf of patients
- Present a professional appearance and approach with patient and staff
- Performing other duties and special projects as assigned
- Analyze and audit data and make process improvement recommendations
Medical Assistant
MD PEDIATRIC CENTER
06.2012 - 11.2020
- Work with patients and measure vital signs, including pulse rate, blood pressure, temperature, weight, and height
- Also administer injections and record all information in patient's chart
- Provide support and assistance to the Physicians as requested
- Phone in patient prescriptions and document accordingly
- Prepare treatment rooms for patient examinations and sterilized instruments to maintain a clean and safe environment for patients
- Process referrals and obtain all necessary information for approval and authorization
- Present a professional appearance and approach with patient and staff
- Schedule appointments.
Office Manager / Medical Biller
BELLA GENTE MED SPA
10.2011 - 06.2012
- Assist physician with Laser Skin Resurfacing, Laser Hair Removal, Injectable Treatments & other cosmetic procedures
- Work with patients to ensure all proper medications / take home treatments are provided
- Review charts for pertinent medical information and insurance information
- Assist and support staff and management with major projects
- Resolve accounting issues related to invoicing
- Ensure accuracy of billing and claim status under multiple specialties
- Handle daily clerical functions, including typing, phones, filing, and customer service
- Ensure office is neat and stocked with necessary tools for functionality.
Medical Assistant
HOMER GLEN PEDIATRICS
08.2003 - 01.2009
- Interviewed patients and measured vital signs, including pulse rate, blood pressure, temperature, weight, and height
- Also administered injections and recorded all information in patients' charts
- Prepared treatment rooms for patient examinations and sterilized instruments to maintain a clean and safe environment for patients
- Processed referrals and obtained all necessary information for approval and authorization
- Performed various tests as ordered by physicians
- Called in prescriptions as ordered by the physician
- Ordered medical supplies and materials
- Scheduled appointments.
Education
Associate Degree - Science/Medical Assistant
Orland Park, IL2003
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Moraine Valley Community College, Education Robert Morris University
Palos Heights, IL1999
Skills
- Time management and multitasking
- Proficient in Electronic Medical Records (EMR), internet orders, and insurance forms
- Attention to detail and accuracy
- Medical Records and Chart Management
- Prescription Refill
- Foley Catheter Insertion and Removal
- Patient Assessment and Triage
- Experience with Epic computer system
- Phlebotomy knowledge
- Assisting with Physical Exams
- Proficient in medical terminology
- Appointment scheduling and management
- Basic laboratory testing and analysis
- Completing Insurance Forms
- Adaptability to new technologies and procedures
- Surgical Assisting
- Technical and Computer Skills
Timeline
Medical Assistant
Associated Urological Specialists
05.2022 - 08.2023
Medical Assistant
INTEGRATIVE HEALTH GROUP, FIRAS
01.2021 - 05.2022
Medical Assistant
MD PEDIATRIC CENTER
06.2012 - 11.2020
Office Manager / Medical Biller
BELLA GENTE MED SPA
10.2011 - 06.2012
Medical Assistant
HOMER GLEN PEDIATRICS
08.2003 - 01.2009
Associate Degree - Science/Medical Assistant
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Moraine Valley Community College, Education Robert Morris University
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