Makenzie Maddox
Opelika,AL
Summary
Experienced in the food industry, childcare, cleaning services and clerical work, bringing skills in document management, payment processing and customer service. Excelled in reconciling financial records and enhancing client satisfaction through personalized service solutions. Demonstrated ability to adapt and deliver under varied work environments, ensuring accuracy and client trust.
Overview
7
7
years of professional experience
Work History
Clerical Assistant
Tri-Creek Forest Products, LLC
11.2024 - Current
- Reconciles loggers' load sheets with delivery tickets.
- Reconciles delivery tickets with payments to ensure accuracy of payments.
- Maintains accurate records for various projects.
- Creates, and organizes files for easy access.
- Assists the office accountant/payroll person.
Childcare-Assistant Teacher
Big Blue Marble Academy
11.2023 - 10.2024
- Assist lead teachers with caring for 10-16 infants or children.
- Ensures the classroom and daily activities function smoothly.
- Considers the parents opinions and goals to help children grow.
- Cares for emotional well-being by taking children's feelings and actions into account.
- Completes tasks to ensure physical needs such as changing diapers, feeding and watching interactions to prevent accidents.
- Maintains an orderly schedule for feeding, napping and restroom times and logs each child's habits for a visual representation for parents and staff.
- Supervises playtime, nap time and feeding time.
Cashier/Restaurant Server
Byron's Smokehouse
09.2017 - 05.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained detailed knowledge of menu specials and currently available items to provide guests with informative menu descriptions.
- Performed dining room sanitation tasks, providing a clean dining area.
- Maintained professionalism during communications with angry guest, directing disgruntled guests to appropriate managers.
- Prepared food and restocked supplies.
Personal House Cleaner
Cleaning Services by Claire Haynes
04.2022 - 09.2022
- Adapted cleaning techniques to accommodate various surfaces and materials, preserving the integrity of clients' belongings.
- Implemented safety protocols to minimize risks and ensure a secure cleaning environment.
- Customized cleaning plans for meeting specific needs of each client and enhancing overall satisfaction.
- Delivered exceptional customer service by addressing client concerns and adjusting cleaning methods as needed to garner future services.
Education
Graphic Design
Auburn University At Montgomery
Montgomery, ALHigh School Diploma -
Auburn High School
Auburn, AL05-2018
Skills
- File organization
- Copying documents
- Microsoft office
- Maintaining records
- Photoshop software
- Document management
- Customer service
Timeline
Clerical Assistant
Tri-Creek Forest Products, LLC
11.2024 - Current
Childcare-Assistant Teacher
Big Blue Marble Academy
11.2023 - 10.2024
Personal House Cleaner
Cleaning Services by Claire Haynes
04.2022 - 09.2022
Cashier/Restaurant Server
Byron's Smokehouse
09.2017 - 05.2023
Graphic Design
Auburn University At Montgomery
High School Diploma -
Auburn High School
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