Kelly Peltier
Waunakee,WI
Summary
Exemplary interpersonal skills coupled with the ability to handle multiple tasks in a fast paced environment. Proven capacity to troubleshoot issues and resolve them quickly. Able to work independently while handling stressful situations. Maintains a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty. Additional strengths include exceptional customer service skills and the ability to collaborate with others to attain company objectives.
Overview
8
8
years of professional experience
Work History
Payroll Specialist
Franklin Energy
08.2024 - Current
- Assist employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provide customer service to employees regarding payroll inquiries and issues.
- Perform calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verify and submit timekeeping information for accurate and efficient payroll processing.
- Managed payroll data entry and processing for 1100 employees to comply with predetermined company guidelines.
- Document and process all garnishments for bankruptcies, student loans, and child support orders.
Payroll Specialist
Complete Mobile Dentistry
11.2020 - 05.2024
- Process and maintain payroll information as required for 400+ employees, including data entry for time and attendance, personnel transactions, such as new hire, termination, leave of absence, benefits, deductions, garnishments, etc.
- Receive and check for accuracy on payroll entries before processing payroll in Paycom/UKG.
- Work independently to resolve any payroll-related discrepancies in a timely manner by collecting and analyzing information and if necessary, directing them to the right department.
- Maintain payroll operations by following polices and procedures, reporting needed changes and assuring employee confidence by keeping information confidential.
- Ensure timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Reach out to vendors and customers to verify information and follow up on client issues.
- Assist in the preparation of monthly financial statements by providing accurate accounts payable information.
- Support accounting team during annual budgeting process by providing detailed analysis of historical expenditure data.
- Prepare vendor invoices and process incoming payments.
- Reconcile bank accounts to verify accuracy of cash records.
Accounts Payable Specialist
Meffert Oil Company
11.2019 - 11.2020
- Ensure timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Apply proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reach out to vendors and customers to verify information and follow up on client issues.
- Investigate daily variances and corrected errors to resolve discrepancies.
- Update vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
- Proactively identify potential areas of improvement within existing processes, leading to enhanced efficiency across several workflows.
- Participate in cross-functional projects aimed at streamlining finance operations within the organization.
- Review vendor invoices for appropriate documentation and validity prior to payment.
Office Manager
Mulcahy Construction Inc.
02.2018 - 11.2019
- Dedicated office professional with experience handling a wide range of administrative, technical and executive-support tasks.
- Process and record employee payroll, vacation, and sick leave hours.
- Execute accurate QuickBooks entries, bank reconciliations, and monthly income statements.
- Issue checks with attention to details for vendors and ensured payments were received in time.
- Collect and compile client financial data, enter information into QuickBooks and assign appropriate journal accounts for accurate accounting of income, expenses, and contributions.
- Skilled relationship builder with the proven ability to work with different personality styles.
- Maintain the company's webpage as well as maintain the Facebook page with current projects and information.
S4 Support Specialist
SUTTLE-STRAUS
01.2017 - 02.2018
- Provide support for storefronts and fulfillment such as order tracking, site navigation, technical issues and updates.
- Escalate and follow up on technical issues, upgrades, and new functionality.
- Setup and maintain storefront product catalog, web content and user accounts.
- Prepare and deliver reports for customer related to inventory, order activity or other storefront/fulfillment functions.
- Monitor progress of storefront orders and respond to issues in production as they arise.
- Exhibit a sense of urgency as well as exceptional problem solving and active listening skills to meet the needs of customer and achieve customer satisfaction.
- Demonstrate a commitment to providing exceptional internal customer service and trusted support.
Education
Associate in Science in Business Management -
CHAMPLAIN COLLEGE
Burlington, VT05.1990
Skills
- Data Entry
- Payroll processing
- Payroll auditing
- Interpersonal and written communication
- Proficient in Microsoft application's
- Data reconciliation
- Report preparation
- Payroll software proficiency
- Wage garnishments
- Daily payroll activities
Timeline
Payroll Specialist
Franklin Energy
08.2024 - Current
Payroll Specialist
Complete Mobile Dentistry
11.2020 - 05.2024
Accounts Payable Specialist
Meffert Oil Company
11.2019 - 11.2020
Office Manager
Mulcahy Construction Inc.
02.2018 - 11.2019
S4 Support Specialist
SUTTLE-STRAUS
01.2017 - 02.2018
Associate in Science in Business Management -
CHAMPLAIN COLLEGE
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