Karla Maez
Aurora,CO
Summary
I am an enthusiastic person seeking a role which embodies leadership and commitment aiming to contribute value through applying knowledge acquired across a history of both academic and workplace excellence. I am a self-motivated, eager young woman looking to make a difference in a workplace; always willing to learn, lend a hand, and grow at all possible opportunities. I enjoy meeting new faces, working in different environments, and quickly adapting to any new situations. I am an extremely organized person, a faster learner who is committed to both the growth of the company and myself. I look forward to succeed in this role by being self-motivated, flexible, encouraging, understanding.
Overview
10
10
years of professional experience
Work History
Project Coordinator- Organizational Development
Denver Health
06.2021 - Current
- Kept corporate and client information confidential, adhering to data safety measures.
- Maintained database and spreadsheets with accurate inventory and status.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Supports Organizational Development Specialist to organize new employee orientation paperwork, checks credentialing of new employees, helps organize week of orientation for new hires.
- Develop team building exercises and workshops.
- Develop methods for data file formatting, data analysis, creates competency modules, and management reporting.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Meeting minutes for accreditation standards within NCCHC and ACA standards.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Conducted thorough post-project evaluations to identify areas for improvement in future initiatives.
Operational Support Specialist
Denver Health
03.2020 - 06.2021
- Generated reports detailing findings and recommendations.
- Gathered, organized and input information into digital database.
- Update any grievances for providers.
- Input orders in timely manner to ensure quality and timely patient care.
- Oversaw daily order operations of busy hospital environment, ensuring tasks were completed efficiently and accurately.
- Support medical directors and providers in scheduling appointments and scribing orders.
- Organizes weekly Behavioral Health meetings and attentively takes notes.
Clerical Support Specialist
Denver Health
09.2017 - 03.2020
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Working alongside the Denver Sheriff Department to ensure all safety and confidentiality for all patients.
- Input all documents into the records management system.
- Prepared source data for computer entry by compiling information.
- Promoted a positive work environment by maintaining a clean, organized workspace conducive to productivity.
- Improved overall office organization with the implementation of efficient inventory management systems for office supplies.
Connection Center Sales Associate
Sam's Club
08.2014 - 09.2017
- Provided exceptional customer service, ensuring that all customers left the store with a positive experience.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with the set-up procedures for their new smartphones and mobile devices.
- Completed all daily tasks and special assignments with an efficient and quality-driven approach.
- Learned all important features of devices, services and special offers to positively influence customer decisions.
Education
Bachelor of Science - Biology
University of Colorado Denver
Denver, CO12.2018
Skills
- Regulatory Compliance
- Task Delegation
- Customer Service
- Time Management
- Project regulations
- Critical Thinking
- Team Coordination
- Cultural Sensitivity
- Decision-Making
- Culture development
- Employee Retention
- Strategic Planning
Accomplishments
- Well-being Champion 2022-2024
- Heroes of the Heart Award 2023
Timeline
Project Coordinator- Organizational Development
Denver Health
06.2021 - Current
Operational Support Specialist
Denver Health
03.2020 - 06.2021
Clerical Support Specialist
Denver Health
09.2017 - 03.2020
Connection Center Sales Associate
Sam's Club
08.2014 - 09.2017
Bachelor of Science - Biology
University of Colorado Denver
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