Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kamesha Tucker

Atlanta,GA

Summary

Dependable, flexible, and highly motivated individual successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

6
6
years of professional experience

Work History

Server

Applebee's Grill + Bar
06.2023 - 12.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Security Receptionist

Securitas Security Services
06.2022 - 06.2023

· Scheduled appointments and maintained and updated appointment calendars.

· Maintained office equipment and reported malfunctions for servicing.

· Greeted persons entering establishment, determined nature, and purpose of visit and direct and escort them to specific destinations.

· Organized and filed important documents in filing cabinets or in online document storage solutions.

Afterschool Group Leader

APEC Learning Center
08.2021 - 05.2022

· Developed and implemented lesson plans and daily activities focused on language arts, reading, grammar, spelling, math, science, and social sciences.

· Supervise, ensured the safety of, and entertained approximately 25-30 children at a time.

· Assisted with and ensured students were completing various assignments on time and correct.

· Served supper and snacks to over 100 children, worked in close relations with parents regarding medicines and allergies of all students.


Front of House Trainer

Chick-fil-A
01.2018 - 02.2020
  • Monitored food preparation, production, and plating for quality control.
  • Developed customized training materials to address specific needs of the front-of-house staff.
  • Contributed to higher customer satisfaction ratings by equipping front-of-house staff with tools needed to address guest concerns effectively and efficiently.
  • Enhanced customer experience by providing exceptional service and maintaining a welcoming atmosphere.
  • Evaluated employee performance regularly, offering constructive feedback and guidance for continued success.

Education

Associate of Applied Science - Interdisciplinary Studies

Atlanta Technical College
Atlanta, GA
05.2023

Skills

  • Strong Work Ethic
  • Suggestive Selling
  • Ability to Lift 30 Pounds
  • Guest Seating
  • Allergy awareness
  • Cool Under Pressure
  • Decision-Making
  • Conflict and Complaint Resolution
  • Food safety practices

Timeline

Server

Applebee's Grill + Bar
06.2023 - 12.2023

Security Receptionist

Securitas Security Services
06.2022 - 06.2023

Afterschool Group Leader

APEC Learning Center
08.2021 - 05.2022

Front of House Trainer

Chick-fil-A
01.2018 - 02.2020

Associate of Applied Science - Interdisciplinary Studies

Atlanta Technical College
Kamesha Tucker