My name is Christopher Salcido. I’m a young professional with experience managing teams in different industries. I’m looking to build on what I’ve learned and find a role where I can grow and make a meaningful impact within a company.
Overview
8
8
years of professional experience
Work History
Management Trainee-Assistant General Manager
Copart
07.2023 - Current
Undertook the role of an Assistant General Manager in which I overlooked all operations for Copart of Van Nuys, and oversaw the daily performance
of both the yard and office while utilizing diverse approaches to ensure desirable end-of-day results
Oversaw a staff of 10-20 people ensuring company goals were met by meeting all metric goals daily
Spent 6 Months learning and working all positions to further develop an understanding of the company and its goals
Worked as a dispatcher and managed a roster of 15+ drivers, both internal and external. Dispatched over 120 individual cars for pickup on a daily basis.
Processed both in-state and out-of-state titles, and made sure all paperwork and signatures were compliant with state policies.
Oversaw the maintenance of company equipment, ensuring it was serviced on time and aligned with company policies while managing vendor payments to ensure smooth operations. Equipment included CAT 938 Loaders, yard vehicles, and company tow trucks.
Carried out as an Office Manager in which I oversaw all indoor operations of our CSRs, Title Specialists, and Dispatchers while handling customer
complaints
Supervised as a Yard Manager, overseeing all outside operations conducted while overlooking employee performance, scheduling and attendance
Became a member of management team after first initial 6 months and worked closely with General Manager to achieve Yards overall goals.
Completed a comprehensive management training program covering all aspects of leadership, decision-making, and business operations
Was sent to multiple yards across the region and country as business support to assist other yards that were not meeting company standards
Manager/Hiring Manager
Go Kart World
04.2018 - 07.2023
Responsible for hiring, training, development, and supervision of 15+ employees
Schedule and conduct interviews for potential hires
Coordinate work schedules for employees
Provide courteous and efficient customer service to guest and their inquiries
Establish and maintain effective working relationships with staff and customers on a daily basis
Operate the cash register and process any returns
Would resolve any conflicts that occurred on the premises
Managed day-to-day operations of a family attraction park with 500 - 1,000 customers daily
Set employee meetings on safety and work protocol
Reported, Documented, and filed injury reports
Worked with company owner on strategies to meet business goals
Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer
Evaluated employees' strengths and assigned tasks based upon experience and training.
Event Staff and Security
Contemporary Services Corporation.
01.2017 - 12.2018
Coordinate with 20+ coworkers accordingly to ensure everyone receives their respective breaks
Ensure that coworkers enthusiastically provide guests with a friendly, service-focused approach
that will safely maximize their enjoyment of the event
Supervise and inform coworkers of their responsibilities regarding their specific post or area