Dustin Hart
Munford,TN
Summary
Industrious and enthusiastic Manager proven to consistently meet productivity, business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Store Manager
Dollar Tree
Marion, AR
09.2019 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Approved regular payroll submissions for employees on a weekly basis.
- Developed new store location from ground up by hiring and training efficient team of 20 employees.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Completed point of sale opening and closing procedures.
Sales Associate
Home Depot
Covington, TN
03.2015 - 08.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Increased sales by offering advice on purchases and promoting additional products.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Certified by company to Operate all types of Lift equipment (Forklift, OP, Reach, and Automated pallet jack)
Subcontractor
Third Generation Construction
Millington, TN
09.2012 - 03.2015
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
- Completed Carpentry and Paint/Drywall projects for commercial customers.
- Tracked attendance and submitted work logs every week.
- Supervised additional subcontractors and craftsmen.
- Frequently inspected production area to verify proper equipment operation.
Operator
Hershey Foods
Memphis, TN
06.2010 - 05.2012
- Set up machines to start production cycles and controlled machine settings.
- Fed raw materials into machines.
- Kept accurate records of defective units or products.
- Prepared reports and technical documentation of day-to-day production processes.
- Made sure that products were produced on time and are of good quality.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Maintained organized work area by cleaning and removing hazards.
- Inspected products and machines to maintain quality and efficiency.
LaserTag Referee
PuttPutt Golf And Games
Memphis, TN
- Developed and maintained courteous and effective working relationships
- Carried out day-day-day duties accurately and efficiently
- Identified issues, analyzed information and provided solutions to problems
- Proved successful working within tight deadlines and fast-paced atmosphere
Education
No Degree - Education
University of Memphis
Memphis, TN 08.2009 - 05.2012
High School Diploma -
Munford High School
Munford, TN 08.2005 - 05.2009
Skills
Stress tolerance
Microsoft Office
Customer service
Reading comprehension
Conflict resolution
Reasoning
Merchandising
Mathematical aptitude
Team leadership and coaching
Timeline
Store Manager
Dollar Tree
09.2019 - Current
Sales Associate
Home Depot
03.2015 - 08.2019
Subcontractor
Third Generation Construction
09.2012 - 03.2015
Operator
Hershey Foods
06.2010 - 05.2012
No Degree - Education
University of Memphis
08.2009 - 05.2012
High School Diploma -
Munford High School
08.2005 - 05.2009
LaserTag Referee
PuttPutt Golf And Games