Hi, I’m
JILLIAN FITTIPALDI
Columbia,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Methodical Visual Merchandiser offering 20 years of experience creating memorable and effective visual displays.
Overview
22
years of professional experience
Work History
Apricot Lane Boutique Corporate
Franchise Project Manager/Visual Merchandiser/Operations Specialist
01.2019 - 08.2023
Job overview
- Maintained up-to-date knowledge of industry trends, technologies, best practices.
- Lead team and company-wide projects.
- Managed new boutique opening projects using Asana.
- Merchandised new locations by applying careful consideration to product and display locations to increase UPT, ADS and AUR.
- Successfully opened, trained and merchandised 40 Apricot Lane locations.
- Developed peer and mentor relationships with small business owners and conducted in-depth consulting engagements to identify opportunities to enhance owner profitability, growth and performance.
- Created a streamlined system needed to document calls, emails, tasks and notes.
- Provided ongoing coaching and motivation to franchisees and management by remaining in contact through use of video conferencing and other available technology.
- Compiled training materials for new franchisees and tracked skill development.
Apricot Lane Boutique Corporate
District Manager/Social Media Coordinator
01.2018 - 04.2019
Job overview
- Created social media content with consistent content and tone.
- Increased customer engagement through social media.
- Wrote social media content to increase engagement with customers. Gained 500 + new followers on each platform.
- Supervised 7 locations to enforce high-quality standards of operation.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Apricot Lane Boutique
Store Manager
09.2017 - 01.2018
Job overview
- Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
- Set sales targets and budgets for team leads and employees to follow.
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
- Developed and executed marketing plans to promote store products and services.
- Conducted regular performance reviews with staff to ensure job expectations were met or exceeded.
- Interviewed and hired prospective employees according to team needs.
- Implemented loss prevention strategies, alleviating shrink.
Apricot Lane Boutique
Store Manager
10.2016 - 01.2018
Job overview
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
- Analyzed sales data to identify areas of improvement and develop strategies for increasing revenue.
- Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
- Leveraged new sales strategies to increase store revenue.
Stay At Home Mom
Career Break - Parenting
10.2008 - 04.2017
B.Moss
Store Manager
01.2006 - 10.2008
Job overview
- Mentored new employees on store policies and procedures while providing guidance and support in their roles.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Wet Seal
Store Manager
06.2001 - 04.2005
Job overview
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Penn State UniversityState College, PA
from Human Development And Family Studies
Skills
- Operations Coordination
- Visual Merchandising
- Operational Efficiency
- Timely Project Completion
- Computer Technology
- Franchise Operations
- Brand Visibility
- Coaching and Mentoring
- Vendor Relationship Management
- Training and Development
- Team Leadership
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Franchise Project Manager/Visual Merchandiser/Operations Specialist
Apricot Lane Boutique Corporate
01.2019 - 08.2023
District Manager/Social Media Coordinator
Apricot Lane Boutique Corporate
01.2018 - 04.2019
Store Manager
Apricot Lane Boutique
09.2017 - 01.2018
Store Manager
Apricot Lane Boutique
10.2016 - 01.2018
Career Break - Parenting
Stay At Home Mom
10.2008 - 04.2017
Store Manager
B.Moss
01.2006 - 10.2008
Store Manager
Wet Seal
06.2001 - 04.2005
Penn State University
from Human Development And Family Studies
Technical Proficiencies
Asana
Google Suite
Microsoft Office
Lightspeed POS
POSIM POS
Inventory Management
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