Michael Esposito
Port Chester,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Security Officer
Westchester Country Club
12.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
City Park Ranger
Town of Rye
05.2022 - 11.2023
- Conducted regular risk assessments throughout the park to identify potential safety concerns or areas requiring additional attention or resources.
- Provided excellent customer service by responding to inquiries from visitors promptly and professionally.
- Trained new park rangers in proper operation procedures, safety protocols, and customer service techniques.
- Collaborated with other park staff to develop and implement comprehensive maintenance plans for the upkeep of park facilities.
Head Lifeguard
Tamarack Country Club
05.2016 - 09.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
Education
Bachelor of Science - Finance
Quinnipiac University
Hamden, CT05.2021
Skills
- Client Relations and Customer Service
- MS Excel
- Problem-Solving
- Friendly, Positive Attitude
Timeline
Security Officer
Westchester Country Club
12.2023 - Current
City Park Ranger
Town of Rye
05.2022 - 11.2023
Head Lifeguard
Tamarack Country Club
05.2016 - 09.2020
Bachelor of Science - Finance
Quinnipiac University
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