Jesse Madi
Rockville,MD
Summary
Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and years in logistics. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Talented Truck Driver with good route planning, payment handling and customer service skills. Offering years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need. Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time.
Overview
12
12
years of professional experience
Work History
CDL A Truck Driver
JB Hunt Transportation
04.2023 - Current
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Maintained a safe driving record by conducting thorough pre-trip and post-trip inspections.
- Reduced fuel costs with careful route planning and efficient driving techniques.
- Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
- Navigated efficiently using GPS devices, maps, and local knowledge to avoid traffic delays and optimize routes.
- Trained new drivers on proper safety procedures, company guidelines, and best practices for efficient transport operations.
- Operated with safety and skill to avoid accidents and delays.
CDL A Truck Driver
Brauns Express
05.2022 - 04.2023
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Maintained a safe driving record by conducting thorough pre-trip and post-trip inspections.
- Reduced fuel costs with careful route planning and efficient driving techniques.
- Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
- Improved customer satisfaction by professionally addressing concerns and providing prompt resolutions.
- Contributed to team success through effective communication, collaboration, and support of fellow drivers.
- Navigated efficiently using GPS devices, maps, and local knowledge to avoid traffic delays and optimize routes.
- Completed accurate logs, reports, and paperwork, maintaining compliance with company policies and federal regulations.
- Managed heavy loads safely by securing cargo correctly and verifying weight distribution before departure.
- Performed skilled maneuvers in tight spaces, displaying excellent spatial awareness in challenging conditions.
Ramp Agent
United Airlines
03.2019 - 05.2022
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 6 daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Dispatch Manager
Amazon Prime Products
06.2017 - 03.2019
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
Pizza Manager
Pizza Hut
08.2013 - 07.2017
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Increased overall store sales through effective marketing strategies and promotional campaigns.
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
- Streamlined the order-taking process to reduce wait times for customers, resulting in higher repeat business.
- Managed inventory levels to minimize waste and reduce costs while ensuring consistent product availability.
Assistant Retail Supervisor
Staples Inc.
08.2012 - 08.2013
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Increased sales through effective merchandising strategies and engaging product presentations.
- Collaborated with store management to develop and implement promotional campaigns that drove foot traffic and revenue growth.
- Fostered strong vendor relationships that led to better pricing negotiations and exclusive access to top-selling products.
Education
Associate of Applied Science - Criminal Justice
Montgomery College
Rockville, MD05-2026
Associate of Science - Business Management
Montgomery College
Rockville, MD05.2017
High School Diploma -
Quince Orchard High School
Gaithersburg, MD06-2011
Skills
- Load securement knowledge
- Fuel efficiency maximization
- GPS navigation mastery
- Basic mechanical knowledge
- Trip Planning Efficiency
- Safe Driving Practices
- Truck maintenance understanding
- Defensive Driving Techniques
- Federal regulations compliance
- Weight Distribution Awareness
- Defensive driver training
- Vehicle Maintenance
- Safe Driving
- Strong Work Ethic
- Class A Commercial Driver's License
- GPS and route planning
- Transportation safety
- Clean MVR
Languages
English
Full Professional
Spanish
Professional Working
Portuguese
Native or Bilingual
French
Elementary
Timeline
CDL A Truck Driver
JB Hunt Transportation
04.2023 - Current
CDL A Truck Driver
Brauns Express
05.2022 - 04.2023
Ramp Agent
United Airlines
03.2019 - 05.2022
Dispatch Manager
Amazon Prime Products
06.2017 - 03.2019
Pizza Manager
Pizza Hut
08.2013 - 07.2017
Assistant Retail Supervisor
Staples Inc.
08.2012 - 08.2013
Associate of Applied Science - Criminal Justice
Montgomery College
Associate of Science - Business Management
Montgomery College
High School Diploma -
Quince Orchard High School