Daniella Evelyn Bernal
Houston,TX
Summary
Proven professional with extensive experience in child care and client service roles, notably as a Receptionist at Katy-Fulshear Internal Medicine. Demonstrates exceptional adaptability, strong work ethic, and commitment to maintaining high safety and sanitation standards. Achieved significant improvements in client satisfaction and operational efficiency through skilled conflict resolution and time management.
Overview
3
3
years of professional experience
Work History
Babysitter
Self-employed
Travel
09.2023 - Current
- Communicated positively with children and guardians.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
Esthetician
Self-employeed
Travel/12250 Queenston Blvd, Houston, TX 77095
07.2022 - Current
- Maintained strict sanitation protocols to ensure a clean and safe environment for clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
Receptionist
Katy-Fulshear Internal Medicine
Memorial Hermann, 23960 Katy Fwy, Ste 320, Katy, T
02.2022 - 06.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
Receptionist
Modern Pain Management
902 Frostwood Dr # 235, Houston, TX 77024
06.2021 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
No Degree - Esthetician
Katy Esthetician Academy
1809 N Mason Rd, Katy, TX 7744909.2022
High School Diploma -
Cypress Ridge High School
Houston, TX05.2021
Skills
- Patience
- Child Supervision
- Conflict Resolution
- Adaptability and Resilience
- Time Management
- Strong Work Ethic
- Reliability
Additional Information
- Computer Skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Babysitter
Self-employed
09.2023 - Current
Esthetician
Self-employeed
07.2022 - Current
Receptionist
Katy-Fulshear Internal Medicine
02.2022 - 06.2022
Receptionist
Modern Pain Management
06.2021 - 12.2021
No Degree - Esthetician
Katy Esthetician Academy
High School Diploma -
Cypress Ridge High School