Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Jana Michalik

North Canton,OH

Summary

Accomplished Registered Nurse Case Manager with 30+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in home and hospital settings. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Coordinated delivery of optimal patient care to diverse patients through effective monitoring and treatment organization. Skillfully conduct assessments, update patient documentation and complete ongoing case reviews to strengthen support. Well-versed in enforcing strict controls to quickly identify and resolve concerns.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Registered Nurse Case Manager

Summa Health At Home
Akron, Ohio
05.2021 - Current
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Created patient assessments and plans for individual home care needs.
  • Responded promptly and professionally to patient questions and concerns.
  • Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
  • Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
  • Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Administered physical examinations and documented history of current and previous conditions, illnesses and injuries.
  • Initiated appropriate preventive and rehabilitative nursing procedures.
  • Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
  • Liaised with physicians regarding patient needs, performance and changes.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Educated and supported home healthcare providers with training, guidance, mentoring and resources required to achieve objectives."
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.

Registered Nurse

Crossroads Hospice And Palliative Care
Uniontown, OH
01.2021 - 05.2021
  • Managed care from admission to discharge.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.

House Supervisor and Charge Nurse

Select Medical Hospital
Canton, OH
03.2010 - 01.2021
  • Provided emergency response during shifts and when on-call.
  • Administered medications subcutaneously, orally and via IV.
  • Collaborated with physicians regarding patient conditions, updates and necessary care changes.
  • Reviewed clinical documentation to asses standards and quality of care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Reviewed and evaluated test results to suggest care and treatment options.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Medicare Case Manager

Carriage Inn Home Care
Wintersville, Ohio
02.2007 - 02.2010
  • Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
  • Participated in professional growth programs to support special education improvement efforts.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Developed and implemented transition services plan to facilitate movement from school to activities.
  • Reduced care costs without sacrificing quality through service coordination and multidisciplinary collaboration.
  • Conducted training for educational staff to properly identify learning disabilities and remediation strategies.
  • Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Collaborated with external agencies to meet educational and transitional needs of students.
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.

Health Information Nurse

Cigna
Pittsburgh, PA
06.2006 - 02.2007
  • Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
  • Maintained relationships with medical providers, suppliers and reporters.
  • Monitored legal and financial statuses of various offices.
  • Recruited and hired top-performing individuals bringing undeniable experience and wealth of skills to organization.
  • Followed up with patients about medical and healthcare processes.
  • Collected, organized and entered patient data into medical systems.
  • Secured confidential patient information from unauthorized access.

Emergency Department RN

St.John Medical Center/Trinity Medical Center West
Steubenville, OH
08.1991 - 06.2006
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
  • Delivered important IV and venous medications to control symptoms and provide effective treatments.
  • Educated family members and caregivers on patient care instructions.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Collaborated with law enforcement on criminal cases by quickly reporting injuries and collecting needed evidence.
  • Monitored medication dosages to prevent critical and potentially fatal patient incidents.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Certified in BLS,ACLS,PALS, and TNCC
  • Night shift charge nurse >10 years
  • Participated in all aspects of emergency department :traumas,codes,strokes,triage
  • Actively participated in nuclear disaster drills in conjunction with Allegheny Power
  • Participated in nurse exchange program with Allegheny General Hospital in Pittsburgh,Pa.

Education

Associate of Science - Nursing

Belmont Techniccal College
St.Clairsville,Ohio
06.1986

Skills

  • Remain certified in BLS
  • Accurate assessments with quick action
  • Good teaching skills that patients are able to understand
  • Reliable and on time
  • Excellent IV and blood draw skills
  • Follows policies and procedures ,including all safety precautions
  • Implements new ideas
  • Patient and family advocate
  • Accurate documentation
  • Compassionate and Caring
  • Healthcare Personnel Supervision
  • Delegation and Motivation

Affiliations

Catholic Nurses Association

Certification

  • Licensed RN in Ohio and West Virginia
  • Certified ACLS and BLS

Timeline

Registered Nurse Case Manager

Summa Health At Home
05.2021 - Current

Registered Nurse

Crossroads Hospice And Palliative Care
01.2021 - 05.2021

House Supervisor and Charge Nurse

Select Medical Hospital
03.2010 - 01.2021

Medicare Case Manager

Carriage Inn Home Care
02.2007 - 02.2010

Health Information Nurse

Cigna
06.2006 - 02.2007

Emergency Department RN

St.John Medical Center/Trinity Medical Center West
08.1991 - 06.2006

Associate of Science - Nursing

Belmont Techniccal College

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Jana Michalik