Dilawar Hussain
Lowell,MA
Summary
Experienced Human Resources professional with a proven track record in optimizing talent management, streamlining operational workflows, and driving strategic HR initiatives. Expertise spans talent acquisition, employee relations, organizational development, and performance management. Passionate about creating a productive and positive work environment through strategic planning, policy implementation, and conflict resolution. Eager to bring skills to a dynamic organization, contributing to its success by fostering a high-performing, engaged workforce through continuous improvement and aligning HR efforts with organizational goals.
Overview
19
19
years of professional experience
Work History
Talent Acquisition Manager
NHOMS & MASSOMS
09.2023 - Current
- Strategically developed and refined talent acquisition strategies to meet organizational goals, attract top-tier candidates, and enhance the recruitment pipeline.
- Elevated the candidate experience through innovative tools and enhancements, integrating cutting-edge solutions into talent acquisition processes.
- Supervised talent acquisition and recruitment operations, ensuring optimal performance and alignment with company goals.
- Collaborated with external partners, such as state employment authorities and benefits providers, to ensure legal compliance and stay current with industry practices.
- Created and revised essential HR documents, including employment contracts and company policies, to maintain accuracy, compliance, and effectiveness.
- Employed data-driven insights, including compensation analysis, to produce impactful reports and presentations, highlighting key HR metrics for executive decision-making.
- Supported payroll processes by providing necessary employee details and ensuring efficient operations.
- Led HR initiatives, coordinating events like job fairs, implementing Top Grading techniques, and enhancing organizational engagement.
- Improved the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
- Produced comprehensive reports on recruitment trends and metrics to inform workforce planning and policy updates in line with industry best practices and regulations.
HR Business Partner
NHOMS & MASSOMS
01.2022 - 09.2023
- Bridging management and employee relations by addressing demands, grievances or other issues
- Managing the recruitment and selection process
- Support current and future business needs through the development, engagement, motivation and preservation of human capital
- Nurture a positive working environment
- Assess training needs to apply and monitor training programs
- Report to management and provide decision support through HR metrics
- Ensure legal compliance throughout human resource management.
- Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
- Partnered with legkto ensure compliance with employment regulations, reducing potential liability risks for the organization.
- Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
- Investigated and responded to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
Recruitment & Onboarding Coordinator
HOME HEALTH FOUNDATION
05.2021 - 09.2021
- Collaborated with hiring managers to determine staffing needs, overseeing clinical and non-clinical talent acquisition for both contract and permanent roles.
- Conducted comprehensive interviews and background checks, assessing candidate suitability and verifying qualifications through references.
- Communicated job details, benefits, and expectations to candidates while managing multi-platform job postings and coordinating interview formats.
- Selected candidates for optimal organizational fit, ensuring a seamless onboarding process through regular communication with managers.
- Facilitated the onboarding process, including completing background checks, ADP, I-9, and pre-employment screenings, while maintaining recruitment documentation and employee records.
- Created and streamlined onboarding workflows, checklists, and training to enhance new hire integration and compliance with internal policies and external regulations.
- Provided HR administrative support, addressing employee inquiries, aiding in staff orientation, and ensuring compliance with company procedures and legal requirements.
- Coordinated with departments to prepare workstations, facilitate access to necessary tools, and ensure smooth transitions for new hires.
- Assisted with job postings, descriptions, and pre-screening resumes before presenting candidates to corporate managers.
- Facilitated engaging onboarding sessions, tailored for different departments, and conducted follow-ups to gather feedback for continuous improvement.
Talent Engagement & Recruitment Specialist
SUPPLEMENTAL HEALTH CARE, INC.
09.2018 - 05.2021
- Managed candidate logistics, including travel arrangements, interview scheduling, and adapting to last-minute changes.
- Conducted interviews, evaluations, background checks, and drug screenings, creating candidate shortlists and providing timely feedback to management.
- Generated employment offer letters, negotiated terms, and ensured a seamless onboarding process.
- Maintained transparent communication with candidates, ensuring a positive experience throughout the recruitment process.
- Proactively sourced talent through social media, job boards, and networking, maintaining an updated candidate database for future opportunities.
- Facilitated day-to-day office operations, anticipating needs, resolving issues, and improving administrative processes.
- Supported project management by tracking deadlines, maintaining documentation, and communicating updates to stakeholders.
- Ensured compliance with company policies and regulations, conducting regular audits and maintaining accurate records for successful audits.
- Collaborated with cross-functional teams to achieve project objectives within tight timelines and fostered open communication among colleagues.
- Enhanced customer satisfaction and employee relations by applying conflict resolution and problem-solving skills.
- Continuously sought professional development opportunities, staying current on recruitment trends and best practices.
Manager (Part-Time)
ART OF BEAUTY SALON & SPA
06.2011 - 08.2016
- Collaborated with staff to optimize work schedules based on seasonal trends
- Handled client payments accurately and professionally
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintaining accurate financial records of expenses and revenues.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Administrative Assistant (Contract)
HERITAGE PROPERTIES
03.2013 - 06.2013
- Provided administrative support to various teams including Payroll, Realtors, and Sales Associates
- Managed daily calendars, coordinating meetings for Vice-President, Manager, and staff
- Ensured availability of necessary materials for meetings
- Handled phone call inquiries and routing
- Scheduled maintenance appointments and organized related documentation
- Executed additional administrative tasks such as filing and mail distribution.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Administrative Assistant & Receptionist
BEACON POWER CORPORATION, INC.
07.2009 - 04.2010
- Managed incoming calls, greeted visitors, and monitored access to staff, ensuring a positive and professional office environment.
- Scheduled appointments, maintained calendars, and coordinated travel arrangements for executive staff, ensuring smooth operations and timely updates.
- Handled all correspondence, including memos, emails, invoices, and expense reports, while maintaining confidentiality and secure filing systems.
- Provided exceptional customer service by promptly responding to client inquiries and resolving concerns, fostering strong relationships.
- Maintained accurate records through diligent data entry and database management, ensuring up-to-date and accessible information.
- Coordinated office supply inventory, negotiated with vendors to reduce costs, and streamlined invoice processing for timely vendor payments.
- Assisted with special projects and event planning, contributing to logistics, research, and successful execution of company functions.
- Supported office efficiency by performing clerical tasks, such as document management, data entry, photocopying, scanning, and faxing.
- Collaborated with IT to address technical issues and minimize operational downtime.
- Demonstrated strong multitasking abilities, handling multiple tasks simultaneously and supporting various departments during peak periods.
- Managed meeting logistics, including organizing materials, taking notes, and distributing information to key stakeholders.
Executive Assistant & HR Manager
EXCEL HOME CARE INC.
01.2006 - 05.2009
- Provided comprehensive administrative support to senior executives, including the CEO, Director of Nursing, and Payroll Manager, managing calendars, emails, and phone calls.
- Coordinated travel arrangements, expense reporting, and served as a central point of contact for over 150 employees.
- Scheduled appointments, prepared orientation packages, conducted interviews, and supported the recruitment process, including screening resumes and assisting in candidate selection.
- Facilitated training and onboarding sessions for new hires, ensuring smooth transitions and bolstering employee skills and knowledge.
- Managed payroll functions, ensuring accuracy and confidentiality of sensitive employee information.
- Organized local and global department events, coordinating vendor services, facility setup, and providing on-site support.
- Handled confidential information with discretion, supported board meetings with agenda preparation and minute-taking, and maintained internal networking relationships.
- Oversaw office inventory and supplies, ensuring efficient daily operations.
- Collaborated with department heads on workforce planning, aligning human resources with company goals and structuring compensation and benefits based on market conditions and budget requirements.
- Implemented compliance measures, corrective actions, and mitigated audit risks to ensure operational integrity and efficiency.
Education
Bachelors in Business Administration -
Osmania University
Hyderabad, INDIA06.2005
Skills
- Strategic Planning & Execution
- Data Analysis & Market Research
- Resource Optimization
- Risk & Conflict Management
- Human Resources Management (HRIS, ATS, MS Office Suite)
- Recruitment & Talent Management (Executive Recruiting, Candidate Pipeline Management, Social Media Recruiting, Job Posting Optimization)
- Onboarding & Employee Relations
- Compensation & Benefits Analysis (Salary Negotiation, Employee Referral Programs)
Accomplishments
- Developed a successful onboarding program.
- Managed over 30 requisitions on average.
References
References available upon request
Languages
Hindi
Native or Bilingual
Urdu
Native or Bilingual
English
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I enjoy cooking for friends and family gatherings
- Music
- Dancing
- Yoga
Timeline
Talent Acquisition Manager
NHOMS & MASSOMS
09.2023 - Current
HR Business Partner
NHOMS & MASSOMS
01.2022 - 09.2023
Recruitment & Onboarding Coordinator
HOME HEALTH FOUNDATION
05.2021 - 09.2021
Talent Engagement & Recruitment Specialist
SUPPLEMENTAL HEALTH CARE, INC.
09.2018 - 05.2021
Administrative Assistant (Contract)
HERITAGE PROPERTIES
03.2013 - 06.2013
Manager (Part-Time)
ART OF BEAUTY SALON & SPA
06.2011 - 08.2016
Administrative Assistant & Receptionist
BEACON POWER CORPORATION, INC.
07.2009 - 04.2010
Executive Assistant & HR Manager
EXCEL HOME CARE INC.
01.2006 - 05.2009
Bachelors in Business Administration -
Osmania University
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