Hi, I’m
Teresa Evans
Clayton,NC
Summary
Experienced System Administrator with 5-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in software deployments, hardware installation and configuration and hardware/software troubleshooting. Ready to help team achieve company goals.
Overview
28
years of professional experience
Work History
Premiere Communications & Consulting, Inc.Raleigh, NC
Virtualization and Cloud Administrator I
02.2022 - Current
Job overview
- Monitored networks and network devices to resolve technical problems quickly.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Standardized job tasks and trained junior team members on industry best practices and standards.
- Diagnosed and executed resolution for network and server issues.
Premiere Communications & Consulting, Inc.Raleigh, NC
Systems Administrator II
10.2021 - 02.2022
Job overview
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Installed and upgraded servers, storage systems, internal and third party software.
- Provided second-level troubleshooting and repair of hardware and software using network troubleshooting tools and techniques..
- Coached and mentored Lab Support Specialists and Junior System Admins and offered constructive feedback for performance improvement.
- Supported Team Leads with Team workloads, scheduling, and training junior team members.
Premiere Communications & Consulting, Inc.Raleigh, NC
Systems Administrator I
12.2018 - 10.2021
Job overview
- Determined compatibility with various software by developing modification and integration programs.
- Implemented patches and solutions to fix bugs in existing applications.
- Performed troubleshooting tasks for equipment using network troubleshooting tools and techniques.
- Performed troubleshooting and repairing tasks of server and storage hardware components as well as configured server and third party applications.
- Completed tasks required to maintain service levels and availability of all site features and functions.
NetAppRaleigh, NC
Student Intern
01.2018 - 12.2018
Job overview
- Installed and maintenanced of the data center devices and process.
- Maintained a record to keep track of all the events and logs.
- Used practical troubleshooting solutions to to identify and fix faults in a computer/network system.
ModusLinkRaleigh, NC
New Product Introduction Coordinator
04.1998 - 01.2016
Job overview
- Implemented product development processes.
- Managed new product scheduling and activity tracking.
- Scheduled or facilitated meetings as necessary.
- Drove continuous improvement in the efficiency of the NPI Team by identifying and recommending new approaches, policies, and standard operating procedures.
- Resolved internal issues by assuming ownership of problems, strategizing with affected departments, and selecting and implementing solutions.
Ablest StaffingRaleigh, NC
General Warehouse Production Laborer
11.1996 - 04.1998
Job overview
- Prepared orders by processing requests and supply orders by pulling materials and packing boxes.
- Processed product according to operating procedures and quality/quantity expectations.
- Rotated through assembly line positions as assigned by leadership.
- Participated in meetings and training sessions addressing production, quality, and safety information.
- Maintained safe and clean work environment by keeping shelves, pallet area, and work stations neat.
- Kept warehouse and work area organized for inspection at all times.
Abc HosieryYoungsville, NC
Order Control Specialist
06.1995 - 11.1996
Job overview
- Checked inventory to make sure requested product is available.
- Verified accuracy of hardcopy customer information.
- Input and reviewed customer orders for accuracy.
- Notified shipping department of ship dates.
- Kept accurate hardcopy records of all orders.
US ArmyFt. Hood, TX
Fuel and Electrical Systems Technician
09.1991 - 05.1995
Job overview
- Performed direct support and general support maintenance on fuel and electrical systems of wheel and track vehicles, brake system, and internal combustion engines.
- Repaired fuel supply pumps, fuel pumps, fuel injectors, governors, wiring harnesses, alternators/generators, starters, regulators and electrical control boxes, DC electrical motors, air brake system components, hydraulic brake system components, and personnel heaters.
Education
Wake Technical Community CollegeRaleigh, NC
Associate of Science from Information Technology - Storage And Virtualizatio
12.2022
University Overview
- Received Certificate in Information Technology: IT Foundations
- Received Certificate in Information Technology: Networking Support
Skills
- Verbal and Written Communication
- Problem Solving
- Technical Troubleshooting
- Application Configuration
- Team Collaboration
- Hardware Installation
- User Support
- Documentation and Recordkeeping
- Quick Learner
- Parts Inventory Management
- Process Definition and Enhancement
Timeline
Virtualization and Cloud Administrator I
Premiere Communications & Consulting, Inc.
02.2022 - Current
Systems Administrator II
Premiere Communications & Consulting, Inc.
10.2021 - 02.2022
Systems Administrator I
Premiere Communications & Consulting, Inc.
12.2018 - 10.2021
Student Intern
NetApp
01.2018 - 12.2018
New Product Introduction Coordinator
ModusLink
04.1998 - 01.2016
General Warehouse Production Laborer
Ablest Staffing
11.1996 - 04.1998
Order Control Specialist
Abc Hosiery
06.1995 - 11.1996
Fuel and Electrical Systems Technician
US Army
09.1991 - 05.1995
Wake Technical Community College
Associate of Science from Information Technology - Storage And Virtualizatio
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