Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rushita Sagi

Miami,USA

Summary

Developed skills in fast-paced business environment, including data analysis, stakeholder communication, and strategic planning. Seeking to transition into new role where these skills can be applied and further developed. Committed to leveraging analytical expertise and problem-solving abilities to contribute to organizational success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

BUSINESS ANALYST

Cigna
09.2023 - Current
  • Coordinated migration of 3 legacy healthcare systems (Dental, Life, Disability) to cloud platforms, ensuring 99.9% uptime and reducing downtime by 20%
  • Managed EDI transactions (834, 837, 270/271) for enrollment and claims processing, improving data accuracy by 15%
  • Developed data mapping documents and validated datasets using SQL to ensure data integrity across migrated systems
  • Built Tableau dashboards to visualize claims processing trends, enabling stakeholders to make data-driven decisions
  • Implemented HIPAA compliance protocols by conducting audits and collaborating with 5+ cross-functional teams across Agile sprints

BUSINESS ANALYST

Robotic IT Solution
03.2023 - 07.2023
  • Enhanced CRM systems and conducted JAD sessions with SMEs for requirement gathering
  • Wrote BRDs, designed user stories in Azure DevOps, and certified data using SQL
  • Created Tableau dashboards and ensured compliance with HIPAA and EDI standards
  • Monitored RCM workflows for claims processing and payment reconciliation, identifying gaps decreased claim rejections and enhanced payment turnaround by 10%

Technical Business Analyst

Corpteem Solutions
05.2022 - 12.2022
  • Oversaw cloud migration of 3+ billing systems and automated EDI claims processing, improving data accuracy and reducing processing time by 15%
  • Ensured GDPR /CCPA compliance in CRM integration workflows
  • Created 10+ use cases and sequence diagrams using MS Visio to define system interactions and user workflows for CRM enhancements
  • Utilized JIRA, SQL, and AWS for sprint tracking and data testing

Education

Master of Science - Information Systems

Florida International University
Miami, FL
02.2025

Bachelor of Technology - Electronics And Communication Engineering

Lendi Institute of Engineering And Technology
Vizianagaram, AP
05.2023

Skills

  • Business & Analytical Skills: Requirements Gathering, BRD Documentation, User Stories, Process Mapping, Data Validation, EDI Claims Processing, RCM, Agile/Scrum, Gap Analysis
  • Tools & Technologies: SQL, Tableau, Excel, Azure DevOps, JIRA, Salesforce, MS Visio, Lucidchart, PowerPoint, AWS (basic exposure)
  • Compliance & Domain Knowledge: HIPAA, GDPR, CCPA, Healthcare & Insurance Systems, CRM Platforms

Certification

LEAN SIX SIGMA YELLOW BELT

SIX SIGMA GREEN BELT (CSSGB)

SNOWFLAKE HANDS ON ESSENTIALS DATAWAREHOUSE

CISCO CERTIFICATION ON PYTHON

Timeline

BUSINESS ANALYST

Cigna
09.2023 - Current

BUSINESS ANALYST

Robotic IT Solution
03.2023 - 07.2023

Technical Business Analyst

Corpteem Solutions
05.2022 - 12.2022

Bachelor of Technology - Electronics And Communication Engineering

Lendi Institute of Engineering And Technology

Master of Science - Information Systems

Florida International University

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Rushita Sagi