Summary
Overview
Work History
Education
Skills
Timeline
Generic
AMY PENDLETON

AMY PENDLETON

Medford,USA

Summary

Confident Assistant with experience supporting VP's in Fortune 500 companies and faculty in prestigious universities. Well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.

Overview

22
22
years of professional experience

Work History

Staff Assistant

Tufts University
08.2021 - Current
  • Daily support to the Sociology, WGSS and CIS faculty in preparation for meetings, classes, as well as on campus events
    • Assist students with assuring all necessary courses and paperwork is completed for graduation.
    • Work closely with faculty to plan AY courses being offered and identify pre-requisites.
    • Manage/edit department newsletters for publication.
    • Manage student workers (direct supervision of tasks, schedule, changes, etc.)
    • Maintain graduate/ Alumni database
    • Event management
    • Oversee graduation script writing for faculty for graduation ceremony
    • Manage internal data entry for department courses being offered to be available for student registration
    • Serve as liaison between the departments, external contacts and students.
    • Create spreadsheets in Excel to track data related to projects and events.
    • Maintain filing systems both electronically and manually.
    • Manage calendar of events to ensure deadlines were met.
    • Maintain professional relationships and offer support with various departments within the organization.
    • Oversee all graduation weekend events; graduation ceremony and senior luncheon.
    Update website content regularly with new information or changes in policies or procedures.

Undergraduate Admissions Assistant/Campus Visit Coordinator

Tufts University
08.2015 - 08.2021
  • Provided effective customer service and efficient processing of systems for high volume of applicants and visitors
    • Act as point of contact for special campus visits requests from schools throughout the US
    • Verify official transcripts and test scores for admitted students.
    • Coordinated and managed details of visits, request submissions, tours, and acceptance
    • Corresponded with prospective students via email and developed professional relationships by using active communication and interpersonal skills.
    • Ensure official documents met our requirements.
    • Perform outreach to matriculating students to provide guidance in receiving necessary official documents.
    • Mentored student volunteer to host group tour and information session
    • Processed applications and associated materials into Slate for a segment of the applicant pool
    • Supported 2-4 admissions officers with travel, event, program planning.
    • Answered inquiries from prospective students regarding admissions process and requirements.
    • Initiated contact with high school coordinators to promote college visits by their students.
    • Organized and scheduled campus visits for prospective students, faculty, and staff.

Caregiver for Mom With Alzheimer's

Self
07.2011 - 08.2015
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders
  • Assisted with activities of daily living, promoting independence and quality of life
  • Engaged in meaningful conversation, socialization, and activity while providing personal care assistance.

Program/Operations Specialist

Microsoft Corp
07.2010 - 07.2011
  • Served as liaison cross functionally to ensure execution of key project tasks for internal investor relations team
  • Interacted with executives and sales professionals to drive results in targeted lead generation campaign building pipeline of ~$1B for global virtual team
  • Led the planning and delivery of events, with third-party vendors and in-house
  • Spearheaded the definition, refinement, and documentation of processes and procedures for various marketing programs.

Senior Marketing Communications Analyst

Fidelity Investments
01.2006 - 07.2010

• Handle production procurement and distribution.
• Managed program communications schedule and timeline
• Collaborated in company-wide Compliance education campaign – Trust Works
• Responsible for maintaining archives of communications materials.
• Managed and reported team vendor/project budget.
• Lead coordinator for internal Reward and Recognition Program
• Assisted in QC/User testing for new training courses.
• Managed internal and vendor invoice/purchase order process.
• Reviewed final module for required Compliance training.
• Developed and report feedback on surveys for internal training and meetings.
• Managed and created project SharePoint sites.
• Responsible for development of presentations and all planning logistics for groups All-Hands meetings. In person and virtual meeting management for 250 attendees

Executive Assistant, VP Backgrounds/Due Diligence

Fidelity Investments
01.2005 - 02.2006
  • Acted as a liaison for admin of Senior Vice President of Corporate Security
    • Coordinated meetings, travel arrangements & offsite conferences.
    • Provided support to the Due Diligence and Background Managers and their groups.
    • Created high level PowerPoint presentations.
    • Processed all vendor invoice payments for Accounts Payable
    • Responsible for the structure and additional funds of all vendor Purchase Orders
    • Open/Close Due Diligence cases in Verity/Siren
    • Handled work related issues (i.e.; printers, faxes, cell phone, database

Executive Assistant, VP International/Acquisitions Officer

Fidelity Investments
06.2002 - 01.2005

• Coordinated meetings and travel arrangements
• Created high level PowerPoint presentations
• Constructed and maintained the International Acquisitions Matrix
• Handled International correspondence
• Assisted/coordinated India, UK and Asia personnel travel arrangements
• Assisted in ex-Pat housing search abroad and moving plans

Education

High School Diploma -

St. Rose High School/Northeast Regional
Wakefield, MA
06.1989

Skills

  • Advanced Presentation creation
  • Client relationship management
  • Customer service
  • Detailed Orientated
  • Document Management
  • Event/Program planning
  • Fast Learner
  • Higher Ed and Corporate Operations
  • Marketing Assistance
  • Meeting Coordination
  • Office Management
  • Program/Project Management
  • Reception duties
  • Team Collaboration
  • Adobe Creative Cloud
  • Canva
  • Drupal
  • Excel
  • Google Workspace
  • Mailchimp
  • Microsoft Teams
  • Microsoft 365
  • PowerPoint
  • Publisher
  • Salesforce
  • Sharepoint

Timeline

Staff Assistant

Tufts University
08.2021 - Current

Undergraduate Admissions Assistant/Campus Visit Coordinator

Tufts University
08.2015 - 08.2021

Caregiver for Mom With Alzheimer's

Self
07.2011 - 08.2015

Program/Operations Specialist

Microsoft Corp
07.2010 - 07.2011

Senior Marketing Communications Analyst

Fidelity Investments
01.2006 - 07.2010

Executive Assistant, VP Backgrounds/Due Diligence

Fidelity Investments
01.2005 - 02.2006

Executive Assistant, VP International/Acquisitions Officer

Fidelity Investments
06.2002 - 01.2005

High School Diploma -

St. Rose High School/Northeast Regional
AMY PENDLETON