Angel Crawford
Laurel,MD
Summary
Experience in delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, and database administration—detail-oriented team player with strong organizational skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Consultant
TARGET
08.2021 - 03.2024
- Provided support to multiple departments while interacting and informing guests about various products
- Communicated with leaders about my progress and completion of timed tasks
- Analyzed existing systems and processes to identify areas of improvement to ensure accurate inventory and audits, improving department sales.
Accounts receivable rep
wagner Foodservices
- Use database and software systems such as NCR, S4i, and FTNI to maintain accounts receivable records to ensure invoices are up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
- Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
- Prepare analytical and ratio analyses relevant to A/R so management can gain a better understanding of how collection efforts are progressing
- Support other accounting and finance team members, inventory management, and cost accounting
- Gather and verify invoices for appropriate documentation prior to payment.
Office Clerk
TM OF CENTRAL MARYLAND
- Assisted staff with sorting and organizing tickets, bills, and other payments received and reporting discrepancies
- Provided general support for filing financial reports
- Preserved the upkeep of the office space.
Receptionist
HOWARD HUGHES
- Proficiency with fundamental administrative, organizational, and project management procedures
- Coordinate and schedule meetings, including keeping departmental documents and communications organized; Microsoft Outlook Calendar
- Efficiently handle emails, arriving and outgoing mail for employees.
Front desk coordinator
BW FACIAL PLASTIC SURGERY
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally
- Used Nextech software to schedule, process, and confirm reservations, check-ins and check-outs, and client contact info
- Read and responded to emails, answered telephone calls on a multi-line system, and transferred callers
- Shows prudence, risk awareness, and good judgment while handling delicate subjects
- Facilitated effective communication between clients, guests, and internal staff by serving as a central point of contact.
Education
Bachelor of Science - Business Administration, Entreprenuership
Towson University
Skills
- Problem-solving
- Interpersonal and Written Skills
- Independent and Collaborative
- Root Cause Analysis
- Telephone Etiquette
- Financial Literacy
- Calendar and Time Management
- MS Office
- PowerPoint
- Excel
- Attention to Detail
- Data Entry
Certification
Microsoft Specialist - Excel Certification
Timeline
Beauty Consultant
TARGET
08.2021 - 03.2024
Accounts receivable rep
wagner Foodservices
Office Clerk
TM OF CENTRAL MARYLAND
Receptionist
HOWARD HUGHES
Front desk coordinator
BW FACIAL PLASTIC SURGERY
Bachelor of Science - Business Administration, Entreprenuership
Towson University