Jenny Catalano
Charlotte,NC
Summary
Results-driven operations, finance, and people professional with a proven track record of driving performance improvements and leading strategic initiatives. Skilled manager adept at coordinating cross-departmental activities, effectively communicating organizational objectives to ensure alignment and success. Known for developing and executing innovative strategies that stimulate growth and enhance service quality, consistently delivering exceptional results.
Overview
19
19
years of professional experience
Work History
Founder/Owner/Certified Redesigner
The Chic Shack
07.2022 - 02.2024
- Interior Redesign start-up company promoting the repurposing of existing furnishings and home décor to create more functional, comfortable and affordable spaces within the home
- Full-scale interior design and hands-on repair
- Unique concept allows clients with all ranges of budgets to partake in updating and refreshing their homes.
Chief Operating Officer
FuseCFO
07.2021 - 04.2022
- Create, oversee and execute the company's strategic plan by developing and assigning both team and individual goals and subsequent action items designed to efficiently support achievement of overall company growth
- Support clients as an advisory CFO and business consultant to include review and analysis of financial reporting
- Leader, mentor, advisor and advocate for all staff
- Develop new and restructure existing processes which serve as the foundation for streamlined execution of directives
- Ensure that roles and responsibilities of current staff support achievement of company objectives
- Determine staffing needs and facilitate hiring process
- Onboarding, training and transitioning employees
- Facilitate employee development, professional growth and assurance of overall job satisfaction
- Develop and uphold company culture by example and through integration of staff who complement the established culture
- Client liaison responsible for delivery of optimal customer experience and over-achievement of defined client expectations and contractual obligations
- Onboarding new clients and creating a customized process for completing assigned tasks that ensure client comfort and satisfaction.
Chief Operating Officer
SEN Design Group
08.2015 - 06.2021
- Retain all duties as Director of Operations
- Develop strategic plans and execution processes
- Member of Advisory Board
- Key decision maker, leader, mentor and employee advocate
- Oversee the development and execution of marketing strategies across various platforms, build brand recognition, develop company messaging, and ensure relevance and accuracy of website
- Primary POC for members/clients
- Build and maintain vendor relationships
- Contract negotiation
- Sit on leadership committee for development of proprietary software designed for members/customers (B2B/SaaS).
Director of Operations
SEN Design Group
09.2018 - 11.2019
- Executive supervisory role responsible for managing all departments
- Liaison between President and staff
- Responsible for ensuring the successful execution and achievement of company objectives
- Manage all aspects of Human Resources, People, and Culture
- Manage, direct, train and mentor all staff
- Develop and refine company policies and processes
- Retain all responsibilities from prior role as Director of Finance
- Maintain consistent contact with all vendors and members to provide support and conflict resolution
- Manage all IT related needs and issues
- Manage full-cycle production of bi-annual, member group conferences from the site selection process, contract negotiation, budgeting, marketing, agenda creation, registration process, and retention of impactful and relevant speakers to managing onsite event layouts, A/V, F&B, vendor and hotel on-site team relationships and all other logistical details critical to producing highly successful events that are meaningful and memorable for attendees
- Manage event calendar for online events, webinars, year-long educational event packages, leadership training sessions, etc
- And coordinate all associated logistics.
Director of Finance
SEN Design Group
07.2015 - 09.2018
- Executive level position responsible for all month-end and year-end closings and all related financial reporting including preparation, maintenance and analysis of Balance Sheet and P&L
- Gross margin analysis
- Budgeting and cash flow analysis
- Forecasting
- Manage all Human Resource functions
- Manage and process in-house payroll and related tax submissions
- Corporate and health Insurance management and renewal
- Member and Vendor relationship maintenance and support
- Assist with planning and seamless execution of bi-annual conferences
- Close interaction with all departments and extensive knowledge of their functions
- Facilitate and maintain bank credit line
- Maintenance and reconciliation of all G/L Related tasks
- Generate all monthly sales reporting.
Controller/Director of Operations
Leap Year Publishing
06.2005 - 11.2014
- Month-end and year-end closings and all related financial reporting including preparation, maintenance and analysis of Balance Sheet and P&L
- Gross margin and cash flow analysis
- Budgeting and forecasting
- Manage all aspects of Payroll (ADP) and Human Resources
- Manage and oversee Operations Department
- Warehouse Liaison, Inventory Management, Costing, Purchasing, Shipping/Freight Forwarding, Inbound Receiving, Vendor Relations
- Manage Accounting Department and all finance-related functions
- Facilitate and maintain bank credit line
- Oversee, facilitate and actively participate in audits
- Monthly and annual sales reporting
- Coordination and reconciliation of annual physical inventory.
Education
Bachelor of Science - Communications/Journalism
University of Utah
Bachelor of Science - Political Science
University of Utah
Skills
Operations Management
Executive Leadership
Entrepreneurial and Innovative
Human Resources Management
Personnel development
People and Culture
Financial Management
Negotiation
Timeline
Founder/Owner/Certified Redesigner
The Chic Shack
07.2022 - 02.2024
Chief Operating Officer
FuseCFO
07.2021 - 04.2022
Director of Operations
SEN Design Group
09.2018 - 11.2019
Chief Operating Officer
SEN Design Group
08.2015 - 06.2021
Director of Finance
SEN Design Group
07.2015 - 09.2018
Controller/Director of Operations
Leap Year Publishing
06.2005 - 11.2014
Bachelor of Science - Political Science
University of Utah
Bachelor of Science - Communications/Journalism
University of Utah
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