Diana Estrada
Huntington Park,CA
Summary
Soon to be TEFL certified, bachelor graduate of science from the University of California San Diego, searching for a teaching position in South Korea. Diligent individual with an eagerness in teaching English to foreigners. Knowledgeable in ESL teaching methods and experienced in tutoring students.
Overview
5
5
years of professional experience
Work History
Pets Hotel Guest Services Associate
PetSmart
06.2023 - 12.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Streamlined check-in and check-out processes for increased efficiency and positive guest experiences.
Shift Leader
Dunkin' Donuts
07.2022 - 12.2022
- Led a team of employees to ensure smooth operations during assigned shifts.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
Student Manager
64 Degrees - UCSD Housing Dining And Hospitality
01.2021 - 06.2022
- Maintained open lines of communication between student staff and managers, addressing any issues or concerns promptly.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Student Lead
64 Degrees - UCSD Housing Dining And Hospitality
10.2018 - 12.2020
- Ensured timely food delivery by coordinating with kitchen staff, expediting orders when necessary.
- Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
Education
TEFL Certificate - 180 Hours of Course Work
I-to-I TEFL
Online Course01.2024
Bachelor of Science - Biochemistry
University of California-San Diego
San Diego, CA06.2023
Skills
- Proficient with Microsoft Office Programs
- Time Management
- Conflict resolution
- Problem-Solving Skills
- Adaptability
- Lesson Planning
- Interactive Teaching
- Teaching Strategies
- Empathy and Patience
- Team Motivation
- Interpersonal skills
- Test Methods Knowledge
Additional Information
Science Tutor 2017-2023
- Worked with underclassman who were falling behind in their science classes.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Pets Hotel Guest Services Associate
PetSmart
06.2023 - 12.2023
Shift Leader
Dunkin' Donuts
07.2022 - 12.2022
Student Manager
64 Degrees - UCSD Housing Dining And Hospitality
01.2021 - 06.2022
Student Lead
64 Degrees - UCSD Housing Dining And Hospitality
10.2018 - 12.2020
TEFL Certificate - 180 Hours of Course Work
I-to-I TEFL
Bachelor of Science - Biochemistry
University of California-San Diego