Danica Lawrence
Denver,CO
Summary
Seeking a challenging role where I can leverage my skills in teamwork, management, credentialing, and problem-solving within a dynamic environment. Eager to contribute to organizational success by optimizing processes and driving efficiency through data-driven solutions. Experienced administrative professional with 6 years in provider credentialing services. Works productively with facilities, provider groups and individual professionals. Knowledgeable about application requirements for government and private insurance plans.
Overview
9
9
years of professional experience
Work History
Credentialing Analyst
AMN Healthcare
05.2021 - Current
- Conducted comprehensive file audits and executed HR functions encompassing federal forms, employment verification, background checks, and onboarding procedures
- Over the past two years, I have consistently achieved audit accuracies ranging from 98% to 100% across all files worked
- Managed a compact team of three ensuring adherence to healthcare regulations and emphasizing safety and quality standards
- Facilitated seamless cross-functional collaboration both internally and externally to streamline candidate onboarding processes which improved on time start rates and clinician satisfaction
- Demonstrated compliance with joint federal, five states, and five facility mandates and requirements to ensure consistency and accuracy
- Initiated and led projects to address significant state requirement issue, showcasing problem-solving acumen and proactive approach.
- Managed strict deadlines effectively, prioritizing tasks and efficiently allocating resources to ensure optimal productivity.
- Developed user-friendly guides for healthcare professionals seeking credentialing assistance, streamlining their experience while ensuring compliance with internal protocols and external regulations.
Patient Coordinator
Peak PT and Wellness
10.2018 - 05.2021
- Managed front desk operations for five physical therapy clinics
- Developed and directed comprehensive training sessions for new administrative staff
- Led file audits to maintain compliance and accuracy standards
- Verified patient benefits and customize insurance plans accordingly
- Achieved two promotions within a one-year timeframe
- Proficient in Nextgen and Clinicient Insight EMR programs.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
Administrative Manager and Sales Associate
Emma and Grace Bridal
12.2014 - 10.2018
- Managed all administrative functions and oversaw inventory management and purchasing and customer files to ensure accuracy and efficiency
- Addressed various inventory issues collaborating with internal and external vendors
- Provided exceptional customer service, surpassing expectations by interacting with diverse clientele to effectively meet individual needs
- Achieved $480,000 revenue generation in 2017.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Education
Bachelor of Science - Business Administration, Marketing
Johnson And Wales University
Denver, CO05.2015
Skills
- Problem Solving
- Leadership
- Customer Service
- Employee Onboarding
- Adaptability
- Software Proficiency
- Teamwork
- Oral and Written Communication
- Compliance knowledge
- Healthcare regulations
- Insurance procedures
- Data Management
Timeline
Credentialing Analyst
AMN Healthcare
05.2021 - Current
Patient Coordinator
Peak PT and Wellness
10.2018 - 05.2021
Administrative Manager and Sales Associate
Emma and Grace Bridal
12.2014 - 10.2018
Bachelor of Science - Business Administration, Marketing
Johnson And Wales University