Victor Cardozo
Kaysville
Summary
Resilient individual with strong organizational and multitasking skills, as well as an aptitude for Service to others. Ready to apply knowledge and experience in the hospitality field to satisfy Customers and Company request enjoying during the process.
Overview
24
24
years of professional experience
Work History
Ramp Agent
Quantum Airline Services
08.2024 - Current
- Performed pre-flight inspections of aircraft and ensured proper loading and unloading of cargo and baggage
- Drove and operated tugs, belt loaders and tow tractors in areas of congestion
- Collaborated with internal team to support safe and on-time departures
- Practiced safety-conscious behaviors in operational processes and procedures
- Unloaded freight containers using hand tools, forklifts, and other material handling equipment
Sky Lounge Attendant (Delta)
Compass Group
03.2024 - 04.2024
- Temporary Job
- Provided guidance and support to junior colleagues as needed throughout their day-to-day duties
- Ensured compliance with quality assurance protocols throughout all stages of the customer journey
- Interact with employees, contractors and customers in the Buffet
- Wear a SIDA badge to comply with safety and security policies at the airport
- Buffet Attended
- Lounge Attendant
Sales Associate
Hudson Group
09.2023 - 03.2024
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Attended training to interact with Customers, vendors, contractors and authorities at the International Airport SLC
- Cash Handling
- Performed cleaning tasks, keeping store neat and organized
International Flight Attendant
American Airlines
05.2013 - 11.2021
- Performed pre-flight duties such as checking cabin security and ensuring seatbelts are fastened prior to takeoff
- Responded effectively to medical emergencies or other incidents that may occur during the flight
- Demonstrated strong communication and interpersonal skills while interacting with customers from diverse backgrounds
- Collaborated with colleagues to maintain a high level of professionalism in the cabin environment at all times
- Monitored passenger behavior throughout the flight ensuring adherence to airline policies regarding smoking or disruptive behavior
- Ensured compliance with all applicable Federal Aviation Administration regulations during the flight
- Generated accurate reports documenting any lost and damaged items found during inspection processes
Banquet Captain
The Grand America Hotel
02.2001 - 04.2002
- Responsible for Banquet Orders set up
- Team work player
- Trained new hires on the floor
- Stablished excellent rapport with guest
- Coordinate prompt service during events such as weddings, receptions
- Liaison with Jet Set Sports and Management during Olympic Winter Games 2002
Banquet Server
Marriott City Center
12.2001 - 03.2002
- Attended promptly Customers Banquet Service
- Breakfast, Lunch, Dinner, Coffee Breaks
- Monitored Hospitality rooms for Customers
- Professional attitude towards maintaining hotel reputation
- Comply with uniform standards and team work
- Collaborated with other departments Front Desk and Maintenance
- Keeped good communication assuring excellent service
- Elaborated reports handling computer programs excel, word, e-mail
Education
ESL - English
Brigham Young University
Provo, UT12.1998
High School Diploma -
Simon Rodriguez
01.1985
Skills
- Quick Thinker
- Initiative
- Reliable
- Able to introduce to different groups
- Empathic
- Good humor sense
- Collaborative
- Baggage handling
- Heavy Lifting
Accomplishments
- Willingly took on new duties and responsibilities when asked by supervisor and finished tasks on time, resulting in a pay increase.
- Identified a significant equipment malfunction before it resulted in a major flight delay or in-flight issue and suggested a resolution that mitigated any risks.
Volunteer Experience
Warehouse, Food Bank, 06/01/23, 08/31/23, Bountiful, Utah, Worked with coworkers to complete tasks., Demonstrated ability to manage multiple tasks while remaining adaptable and flexible., Responded quickly to meet customer needs and resolve problems., Worked in a team that thrives on collaboration in serving people in need., Provided efficient and courteous service to customers at all times.
Meditation and Yoga
Waking up every morning after resting and clearing up my brain to be ready for a new adventure, I'm prepare to receive the new day and challenges as well as accomplishments for my dedicated time to do every thing the best as I can.
No fear, no anguish just air coming into my body to refresh and charge me with more energy and wisdom through meditation no guilt at all just experiences from resilience and endeavor.
Languages
Spanish
Native or Bilingual
Timeline
Ramp Agent
Quantum Airline Services
08.2024 - Current
Sky Lounge Attendant (Delta)
Compass Group
03.2024 - 04.2024
Sales Associate
Hudson Group
09.2023 - 03.2024
International Flight Attendant
American Airlines
05.2013 - 11.2021
Banquet Server
Marriott City Center
12.2001 - 03.2002
Banquet Captain
The Grand America Hotel
02.2001 - 04.2002
High School Diploma -
Simon Rodriguez
ESL - English
Brigham Young University
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